David Grant Email and Phone Number
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Growth-focused Leader Driving Results by Integrating Innovative Strategies, Revenue Growth, and Patient Experience.I'm an innovative, integrity-driven Healthcare Chief Operating Officer (COO) with 20+ years of progressive leadership experience in healthcare performance improvement, business development, financial performance, population health outcomes, relationship building, project management, and contract negotiation. Committed and focused, achieved 16% market growth over 3 years in mature healthcare market. Recognized for deep industry knowledge, collaborative and engaging leadership style, technical and analytical insight, enthusiasm, and bridging clinical and financial concepts. A passionate leader with strong executive presence, improving quality care and driving performance excellence.AREAS OF EXPERTISELeadership / Influence: Strategy Development, Patient Experience, Revenue Growth, Business Development, Cost Saving, Financials/Budgeting Analysis, Relationship Building, Collaboration, Partnerships, Communication, Trusted Advisor, Building Shared Vision, Project Management, Goal Achievement, Change Activator, Systems Thinking, Evidence-based Decisions.Execution: Innovation, Process Design, Process Re-engineering, Operations, Impact Analytics, Problem-solving, Quality Assurance, Synergism, Regulatory Compliance, Risk Mitigation, Labor Relations/Negotiation, Patient Safety.PROFESSIONAL AFFILIATIONS, VOLUNTEER SERVICE, RECOGNITIONCommittee Chair: The Population Health Alliance, Integrated Behavioral Health Workgroup, 10/2022 – PresentBoard President: Greater Chambersburg Chamber of Commerce, Board President, 01/2022 – PresentBoard Member: Greater Chambersburg Chamber of Commerce, 01/2018 – 01/2022Committee Member: Franklin County Friends of Scouting, 05/2019 – 09/2022Committee Member: Medicaid Work Group, 03/2023 – Present Chair: Mid-Atlantic Purchasing Coalition, VHA/Novation, 2014Alumni of The Year: Leadership Franklin County, 2020
Keystone Health
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Chief Operating OfficerKeystone Health Aug 2017 - PresentChambersburg, Pa, Us▪ Budget Management/Patient Satisfaction: Designed/implemented FTE budget-neutral Patient Access Center; standardized Primary Care scheduling processes, achieved 80% service level in 30 seconds, and bolstered customer satisfaction.▪ Clinical Synergies/Process Re-engineering: Improved clinical workflow at practice sites by consuming medication refill requests and saving 30 minutes per day/nurse; created patient engagement, single point of contact in Primary Care.▪ Compliance/Risk Mitigation: Consolidated and centralized Health Information Department (HIM); mitigated HIPAA risk by consuming all Release of Information (ROI) requests into HIM; improved Electronic Health Records (EHR) data integrity by standardizing document scanning; streamlined patient interactions with EHR; improved quality and confidentiality of Healthcare Effectiveness and Information Set (HEDIS) data requests.▪ Innovation/Revenue Growth: Designed/implemented new process for patient no-shows and late cancellations, by partnering with patient engagement vendor and internal stakeholders; achieved 33% reduction in both; generated >$500k+ additional revenue in first year.▪ Process Re-engineering/Patient Experience: Redesigned and implemented process for continuous measurement of patient experience; used post-visit surveys via text/email; collected patient experience data; achieved Net Promoter Scores (NPS) 50+ (excellent) for all measured sites.▪ Data Security/Risk/Collaboration: Designed/transitioned from on-premises data storage to 100% cloud storage, upgrading cybersecurity and CISA security measures; fully implemented MS Office 365, SharePoint, and Teams, empowering interdepartmental collaboration.▪ Business Development/ M&A: Grew market share by 16% in mature market, organically and through M&A; oversaw increase in patients served from ~48k to ~56k.
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Vice President, Patient ServicesSummit Health (Now Known As Wellspan Health) Oct 2014 - Aug 2017(formerly Summit Health)Oversaw Patient Services in 2-hospital system: one with 247 licensed beds and a sister location with 50 licensed beds.▪ Clinical/Financial Integration: Led team, developing split-flow model in Emergency departments; reduced door-to-discharge by 80% for low Emergency Severity Index (ESI) visits by integrating financial and clinical objectives.▪ Continuous Process Improvement/Time Efficiency: Co-led process improvement team with Environmental Services; decreased room turnover time by 50%.▪ Performance Improvement/Revenue Growth: Co-led cross-functional team, improving Same Day Services Start and Turn-Around time; synergized OR throughput, increasing number of scheduled cases.▪ Cost Saving/Process Re-engineering: Led change using common canister protocol for certain respiratory medications; reduced respiratory drug spending by $240k annually.▪ Impact Analytics/Cost Saving: Harnessed local clinical evidence to remove IV Acetaminophen from formulary; reduced drug spend by $170k annually.▪ Clinical Expertise/Evidence-based Decisions: Led review of suggamadex by collaborating with Anesthesia; developed evidence-based guidelines; avoided $240k in expenditures annually.▪ Process Redesign/Profits: Redesigned Infusion Services by converting from cost-consuming to revenue-generating center.▪ Labor Relations/Negotiation: Developed respectful relationships with labor union representatives; positively prevailed in 4 arbitration negotiations.▪ Enterprise Strategic Planning/Process Synergy: Contributed to Enterprise Strategic Plan development; learned the Hoshin planning process.
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Vice President, Clinical Process ImprovementSummit Health (Now Known As Wellspan Health) Sep 2008 - Oct 2014(formerly Summit Health)▪ Automation/Multi-functional Team Management: Implemented Computerized Physician Order Entry (CPOE); led multi-functional teams, moving health system from paper- to computer-based ordering, commensurate with Meaningful Use initiative.▪ Full-cycle Project Management/Enterprise Error Reduction: Led team from selection to implementation of ‘Smart IV Pumps’; eliminated intravenous infusion errors across enterprise; increased patient safety and uplifted Quality.▪ Medication Process Improvement/Trusted Advisor: Implemented improved Respiratory Therapy protocols by reducing burden associated with ordering and administering respiratory medications across enterprise; reduced time to treatment by 80%.
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Director Of Pharmacy, Respiratory Care And Nursing InformaticsSummit Health (Now Known As Wellspan Health) May 2001 - Sep 2008(formerly Summit Health)▪ Innovation/Patient Safety: Led Medication Safety Team, implementing medication barcoding, one of 14% of contemporary US hospitals; reduced medication administration errors to <5% compared to 15% industry wide.▪ Dispensing Error Reduction/Patient Safety: Partnered with national vendor to implement ‘first of its kind’ barcode-controlled storage/retrieval system for medications; reduced inventory by 30%, minimized dispensing errors to <2% compared to 10% industry standards; reduced medication cart fill processing time by 80%.
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Staff PharmacistChambersburg Hospital Jul 1996 - May 2001Chambersburg, Pennsylvania, Us▪ Performed all clinical and medication management duties of a pharmacist. ▪ Engendered trust in the medical staff that enabled our department to independently dose ototoxic and nephrotoxic antibiotics and to manage warfarin independently under protocol. -
ManagerThrift Drug Sep 1991 - Jul 1996▪ Pharmacist in charge of a two retail pharmacy operation. Consistently grew sales YoY and earned bonus dollars for sales and inventory management. I was responsible not only for the pharmacy but the entire retail space.
David Grant Skills
David Grant Education Details
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Johns Hopkins Bloomberg School Of Public HealthPopulation Health Management -
University Of PhoenixHealth Care Management
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Duquesne UniversityPharmacy
Frequently Asked Questions about David Grant
What company does David Grant work for?
David Grant works for Keystone Health
What is David Grant's role at the current company?
David Grant's current role is Chief Operating Officer (COO), Keystone Health. Focused on Patient Experience, Revenue Growth, Innovative Strategies, Business Development, Financial Performance, Contract Negotiation, Systems Thinking.
What is David Grant's email address?
David Grant's email address is dg****@****lth.org
What is David Grant's direct phone number?
David Grant's direct phone number is +171786*****
What schools did David Grant attend?
David Grant attended Johns Hopkins Bloomberg School Of Public Health, University Of Phoenix, Duquesne University.
What are some of David Grant's interests?
David Grant has interest in Hiking, Motorcycle Touring, Skiing.
What skills is David Grant known for?
David Grant has skills like Hospitals, Healthcare, Informatics, Pharmacy, Cpoe, Healthcare Management, Patient Safety, Clinical Research, Pharmacists, Meditech, Inpatient, Healthcare Consulting.
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