David Greenwood
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David Greenwood Email & Phone Number

MD | Fleetnetix | Authorised Shell Fuel Cards Agent helping businesses with cars, vans, HGVs and EVs, focusing on carbon neutrality at Fleetnetix
Location: Leeds, England, United Kingdom 11 work roles 1 school
1 work email found @shell.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email d****@shell.com
LinkedIn Profile matched
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Current company
Role
MD | Fleetnetix | Authorised Shell Fuel Cards Agent helping businesses with cars, vans, HGVs and EVs, focusing on carbon neutrality
Location
Leeds, England, United Kingdom

Who is David Greenwood? Overview

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Quick answer

David Greenwood is listed as MD | Fleetnetix | Authorised Shell Fuel Cards Agent helping businesses with cars, vans, HGVs and EVs, focusing on carbon neutrality at Fleetnetix, based in Leeds, England, United Kingdom. AeroLeads shows a work email signal at shell.com and a matched LinkedIn profile for David Greenwood.

David Greenwood previously worked as Managing Director at Fleetnetix and Client Manager at Biramis Management Partners Ltd. David Greenwood holds Bachelor Of Arts - Ba, Liberal Arts And Sciences, General Studies And Humanities from University Of Lincoln.

Company email context

Email format at Fleetnetix

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{first}.{last}@shell.com
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Profile bio

About David Greenwood

A results driven, innovative and commercially-focused leader with a passion for supporting and empowering staff to work together to provide ‘Best-in-Class’ Customer service excellence. A customer centric change leader, constantly building relationships, communicating with and influencing key stakeholders to shape the emerging needs of the organisation and customer service environment.A proven track record in consistently delivering against KPI’s and driving down internal cost, combined with an ability to influence and drive positive culture, behaviours and staff motivation. A demonstrable ability in identifying the customer journey pain points through the effective management of customer data and details, establishing root cause, then developing appropriate strategic plans to drive sustainable improvements for the Customer. Extensive experience of driving change and transformation initiatives that have a tangible impact on the customer, whilst supporting and empowering staff to be ‘their best’.With a background in resource planning, forecasting and scheduling, heading up customer service operations, project management and defining customer service strategy for global operations, I have over 20 years experience in the Customer Service Industry to date.

Current workplace

David Greenwood's current company

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Fleetnetix
Fleetnetix
MD | Fleetnetix | Authorised Shell Fuel Cards Agent helping businesses with cars, vans, HGVs and EVs, focusing on carbon neutrality
AeroLeads page
11 roles

David Greenwood work experience

A career timeline built from the work history available for this profile.

Managing Director

Current

Leeds, England, United Kingdom

Feb 2021 - Present

Global Fleet Customer Operations Strategy

Leeds

  • Business Strategy - Executing strategic initiatives and process improvement by collaborating with Executive Committee and Leadership Teams to deliver change programmes
  • Leadership - Successfully led a team responsible for developing and delivering the Customer Service strategy across 24 countries, comprising of 550 Customer Service employees
  • Customer Service - Devising and implementing action plans to improve efficiency; constantly evaluating customer service and operational effectiveness and ROI in collaboration multi-disciplined teams
  • Culture and Employee Engagement – implementation of forums to drive employee involvement, enthusiasm and identifying key behaviours and competencies to improve the employee and customer experience
  • Programme Management/Business Process – Led and delivered complex projects, including a full review of the end to end customer process, defining a fit for purpose operating model and system across a multi-site business
Jul 2011 - Jul 2017

Customer Service Centre Deployment Manager, Turkey

Project team lead; successful implementation of an ‘on time, in budget’ centralised Customer Service Centre with increased efficiencies.Responsible for Risk ManagementGlobal stakeholder Management initiativesChange management champion

Sep 2009 - Jul 2011

Global Deployment Manager, Export, Networking & Sourcing

Project team lead; successful implementation of the Shell Global Business Model for the movement of lubricants, impacting up to 40 countries. Global stakeholder management - Interfaced with multiple complex stakeholder groups, including Contracting & Procurement, Tax, Legal and Finance.Ownership of Training methodology for all global lubricants’ centres –.

Jun 2008 - Sep 2009

Head Of Customer Services Uk & Ireland

Responsible for leading and developing a team delivering customer service, billing and back office functionality for all UK & Ireland Business Customers; 250FTE CSC, with up to 30,000 high value business customer relationships and directly managing a budget of approx. £6m.Provided cost-effective and robust processes and resources to ensure all KPI’s were.

Jun 2005 - Jun 2008

Business Planning & Support Manager, Uk & Ireland

Mar 2003 - Jun 2005

Customer Services Business Planning Manager

Manchester, United Kingdom

Feb 2000 - Mar 2003

Csc Resource Planning Analyst

Bt Outsourced National Rail Enquiries Service

Newcastle Upon Tyne, United Kingdom

Aug 1996 - May 1998
1 education record

David Greenwood education

FAQ

Frequently asked questions about David Greenwood

Quick answers generated from the profile data available on this page.

What company does David Greenwood work for?

David Greenwood works for Fleetnetix.

What is David Greenwood's role at Fleetnetix?

David Greenwood is listed as MD | Fleetnetix | Authorised Shell Fuel Cards Agent helping businesses with cars, vans, HGVs and EVs, focusing on carbon neutrality at Fleetnetix.

What is David Greenwood's email address?

AeroLeads has found 1 work email signal at @shell.com for David Greenwood at Fleetnetix.

Where is David Greenwood based?

David Greenwood is based in Leeds, England, United Kingdom while working with Fleetnetix.

What companies has David Greenwood worked for?

David Greenwood has worked for Fleetnetix, Biramis Management Partners Ltd, Shell, N Brown Group, and O2 (Telefónica Uk).

How can I contact David Greenwood?

You can use AeroLeads to view verified contact signals for David Greenwood at Fleetnetix, including work email, phone, and LinkedIn data when available.

What schools did David Greenwood attend?

David Greenwood holds Bachelor Of Arts - Ba, Liberal Arts And Sciences, General Studies And Humanities from University Of Lincoln.

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