Senior-level experienced IT professional with emphasis on Computer System Engineering, System Administration, Business System Analysis, System Troubleshooting/Support, and training of complex computer systems. My career objective is to work in a challenging and fast-paced corporate environment that will allow me to utilize my skills in the field of Information Technology to increase efficiency of computer systems and networks, while reaching both personal and corporate goals alike. Specifically, I am looking for an opportunity that will allow me to grow in the areas of System Administration, Computer System Engineering/Architecture, troubleshooting of complex computer systems, and computer hardware/software training and support for end-users.My recent career focus has been with the following enterprise-level computer systems, services, and software: Windows Server, Microsoft Active Directory, Microsoft System Center Configuration Manager (SCCM), Microsoft SharePoint, Microsoft SQL server, IBM Cognos (business intelligence), Idera SQL Monitoring Suite, Microsoft Exchange/Outlook, Websense and Barracuda Web filtering, Microsoft Office, DNS, load-balancing, AD/NTLM authentication.Another area of focus has been creating complex documentation of enterprise-level computer systems for various purpose such as: software install guides, system admin guide, security compliance, SOX compliance, run-book, and/or end-user training. Support skills include end-user (desk-side), desktop, server, hardware and software support and training. Reliable, patient, and attentive worker with excellent customer service and communication skills. Able to deliver fast, on-the-spot solutions to problems, with the ability to find root cause and implement long-term solutions as well.