David Robbie Email & Phone Number

Paisley, Gb

Forfar, Scotland, United Kingdom

Forfar, Scotland, United Kingdom

Led the review of existing business processes to achieve BOPAS Certification for Offsite manufacturing processes.• Implement a quality management system to support certification.• Introduced a digital technology platform for manufacturing quality control and planning capability.

Paisley, Scotland, United Kingdom

A passion to help businesses small and large bridge the gap between technology and great customer service. We allow your to get on with running your business while we take the lead in transforming your processes and technology.

Sheffield, England, United Kingdom

Led the review of existing business case proposal to implement new digital technology platforms at Bellrock Group.• Proposed options to meet business ROI requirements within specified timescale.• Directly reported to business and group board and investor project management office.

Bathgate, Scotland, United Kingdom

Implemented a digital technology platform at Taylor Roofs to streamline operations, including CRM, job management, estimating, and service delivery. Provided mobile device configuration, user training, and monitored service quality to ensure seamless operations. Achieved increased efficiency and user satisfaction through successful project management.

Glasgow, Scotland, United Kingdom

As Systems Director, I am entrusted to conduct strategic planning and tailor robust roadmaps while reporting to board. I launch and direct scalable initiatives and provide oversight for process improvements and special project activities of information systems technology. I administer information systems technologies, driving efforts to maximise utilisation and value of information resources. I source lucrative business development opportunities and monitor new business tender processes for contracts up to £5M in facilities management. Besides this, I steer cost-saving and process improvement initiatives to save £500K annually, reducing opportunity for error and enhancing customer satisfaction. Key Contributions: • Championed business migration from McGill Facilities Management, leading transfer of reactive repairs business including integration to Saltire business encompassing data migration, integration, and reporting.• Conducted review of business IT systems/processes as per clients’ needs, generating potential savings of £250K pa.

Grangemouth, Scotland, United Kingdom

In this role, my mandate was to conduct strategic planning as well as lead change initiatives, process improvements, and special project activities of information systems technology. I strategically managed information systems technologies while maximising the utilisation and value of information resources. Moreover, I engaged actively with senior leadership, staff, and stakeholders to elicit key requirements and customise strategies accordingly. Key Contributions: • Produced robust IT strategy to empower Business Directors in achieving measurable results by improving core business processes, governance, and critical technology projects (Balanced Scorecard).• Strengthened data security to Cyber essentials plus including Cyber essentials certification. Enhanced data security compliance score by 150% through multi-factor authentication and rollout standards. • Deployed cloud-based job costing system across business with purchasing and labour modules. provided real-time purchase orders to tradesmen in field and automatic scanning of invoices to xero (livecosts). • Headed joint procurement initiative across wider United Capital Business’s taking advantage of £50M turnover. Negotiated savings: Fuel Cards £100K PA, Internet provision £15k PA, Cloud Job Management software £75k PA • Implemented centralised 24hr call centre across all businesses removing external providers while enhancing call handling quality and effectiveness as well as slashing costs by £60k PA.

Grangemouth

As a Managing Director, I offered strategic guidance and direction, as well as oversaw the company’s operation, emergency, reactive repairs and improvements to over 15,000 homes across central Scotland while leading a team of 67 employees including 50 tradesmen. I tailored and drove a relational approach to leadership to appreciate team through induction of new core values. Furthermore, I emphasised and strengthened community and talent development to stimulate performance. Key Contributions: • Increased contract revenue by £2M during COVID, initiating 2 new local offices and maximising staff from 36 to 67 while maintaining client KPI's at required levels and integrating client systems for real time data transfer (QL, SDM). • Implemented real-time workflow management tool (JobWatch) across the business to monitor jobs. Developed Wallboards for real-time status of operation KPI’s by client. 17% improvement in productivity • Slashed inventory storage costs by 70%, negotiating an as-needed order arrangement with key suppliers as well as supplier-maintained van stocks with specific supplier (paid on use). • Directed the installation and on boarding of a new VOIP phone system (RingCentral) and collaborated with vendor to facilitate installation and integration to order management system. • Successfully negotiated the acquisition of the business to McGill Facilities Management with the goal of expanding an organisation’s capabilities and growth.

Grangemouth

I led technology & business development, developing roadmaps while emphasising delivery of business processes through IT development, and industry best practices to deliver repair appointments within Social Housing sector. I oversaw multi-faceted operations and executed market-driven strategies to increase profitability. I developed new repairs service for private homeowners and businesses on a subscription basis. I provided oversight for recruitment and HR management (disciplinary and grievance). Besides this, I undertook supplier management and price negotiation along with account reporting, HMRC reporting, and payment processing. Key Contributions: • Designed new order management database using Access /SQL to support transitioning business from paper-based orders, subsequently maximising productivity by 25% and reducing lost information by 90%. • Implemented a quality management system and policies to meet requirements of ISO9001 & 14001 annual certification. Delivered high levels of customer satisfaction (97% satisfied) measuring through use of NPS.• Deployed new IT hardware system, server-based database, exchange email and file storage. Produced web-based interface for customers to monitor jobs online in real time. Upgraded finance & payroll systems to Sage Cloud 50.• Led business development through customer meetings and hosting exhibitions, expanding business to depots across central Scotland (Clydebank, Cumbernauld, Grangemouth & Glenrothes), turnover reaching £3M with EBITDA of 10.

United Kingdom

Change Management & Integration of new business processes across Europe including implementation of WEFT (Worldwide Electronic Field Tag).

Erskine, Scotland, United Kingdom

Large Scale Manufacturing of Servers and PC's designing workflows and manufacturing processes

Port Glasgow, Scotland, United Kingdom

Responsible for Operations department delivering pre production runs id new design power supplies for major computer and commercial organisations. Manufacturing processes includes solder wave, assembly and testing, liaising with design team and manufacturing plant in far east before high volume manufacture.

Cumbernauld, Scotland, United Kingdom

Greenfield Start up of large scale manufacturing site in Cumbernauld. Development of automated manufacturing process. Responsible Product Quality in manufacturing process and warranty process.

Irvine, Scotland, United Kingdom

Section Leader in Large Scale Electronics Manufacturing. Solder wave, Testing, Quality, Shipping to meet targets.