• Customer service champion committed to active listening, uncovering client pain, and asking probing questions to provide best possible solutions as trusted advisor.• Creates client-driven strategies that account for current as well as future needs; develops holistic picture of each customer’s anticipated scalability, evolving / maturing business needs, and vision.• Business developer opening up new revenue opportunities through gap analyses, data mining, upselling, and value-adds.• Technically-savvy sales engineer fluent in all product features and benefits; delivers customized presentations and demonstrations that align company solutions perfectly to customer needs.