Daria Gruzdeva Email & Phone Number

Moscow, Moscow City, Russia

• Led multiple tourism development projects, coordinating efforts across various departments, ensuring accurate resource allocation, timelyexecution and adherence to project plans.• Increased monthly tourist traffic and improved customer satisfaction rates at 12 Tourist Info points through processes implementation andoptimization, developing standardized customer service procedures and training materials for staff.• Served as a key point of contact for stakeholders and organizations, acquiring strategic partnerships with business leaders, legislators, andorganizations, leading to strengthening community relations.• Significantly contributed to developing and drafting Moscow Tourism and Hospitality’s yearly compliance and performance reports,analyzing large datasets and ensuring clarity and adherence to regulatory standards.• Enhanced cross-departmental collaboration and project transparency through establishing clear communication channels, setting up weeklymeetings and conducting regular briefings.

Moscow, Moscow City, Russia

• Analyzed relevant domestic and international socio-political events, dynamics, legislatures, demographic and migratory processes in morethan 100 separate cases, cutting the research time by 20%.• Assessed the effectiveness of domestic policies, strategies, programs based on qualitative and quantitative research findings, providedrecommendations for risk mitigation and improvements.• Prepared detailed research reports, briefs, and presentations to summarize findings, provide actionable insights, and offer recommendationsin English and Russian. Reported weekly on research progress and effectiveness.• Monitored current international developments and assessed their implications.• Coordinated and organized weekly internal meetings, performing various administrative tasks.

Moscow, Moscow City, Russia

• Supported the strategic direction of the department through planning and providing administrative support. Conducted research oninternational legal issues, geopolitical developments, and matters concerning Russian citizens abroad.• Participated in preparing official responses of the Government of the Russian Federation on international crises, conflicts, natural disasters,and other types of international crisis response and management within the department's competence.• Coordinated internal responses to executive orders from Ministry’s leadership, the Department Director and the department's leadership.• Prepared and drafted reports and materials related to the department's activities, maintaining clear and consistent internal communication.

Moscow, Moscow City, Russia

•Assisted in the planning and coordinating of culturally significant events, round tables, workshops, and exhibitions that showcased and celebrated various nationalities pf the city of Moscow. •Created and curated promotional materials, including flyers and social media content, to advertise events.•Maintained records of community engagement efforts and event attendance, preparing reports to assess program impact and effectiveness.•Conducted outreach to diverse communities to encourage participation in Moscow House of Nationalities events, workshops, exhibitions, and other activities, fostering a welcoming and inclusive environment.

Moscow, Moscow City, Russia

• Analyzed the outcomes of the G-20 Summit, documenting commitments made by member countries and assessing their implications for global cooperation and domestic development.• Conducted comprehensive research on each country's follow-through on summit promises, evaluating compliance and effectiveness of implemented policies.• Prepared detailed reports summarizing findings, including compliance rates and actions taken by member countries, which contributed to strategic recommendations for future summits.