Daria Gruzdeva Email & Phone Number

Moscow, Moscow City, Russia

• Led multiple tourism development projects, coordinating efforts across various departments, ensuring accurate resource allocation, timelyexecution and adherence to project plans.
• Increased monthly tourist traffic and improved customer satisfaction rates at 12 Tourist Info points through processes implementation andoptimization, developing standardized customer service procedures and training.
• Served as a key point of contact for stakeholders and organizations, acquiring strategic partnerships with business leaders, legislators, andorganizations, leading to strengthening community relations.
• Significantly contributed to developing and drafting Moscow Tourism and Hospitality’s yearly compliance and performance reports,analyzing large datasets and ensuring clarity and adherence to regulatory standards.
• Enhanced cross-departmental collaboration and project transparency through establishing clear communication channels, setting up weeklymeetings and conducting regular briefings.

Moscow, Moscow City, Russia

• Analyzed relevant domestic and international socio-political events, dynamics, legislatures, demographic and migratory processes in morethan 100 separate cases, cutting the research time by 20%.
• Assessed the effectiveness of domestic policies, strategies, programs based on qualitative and quantitative research findings, providedrecommendations for risk mitigation and improvements.
• Prepared detailed research reports, briefs, and presentations to summarize findings, provide actionable insights, and offer recommendationsin English and Russian. Reported weekly on research progress and effectiveness.
• Monitored current international developments and assessed their implications.
• Coordinated and organized weekly internal meetings, performing various administrative tasks.

Moscow, Moscow City, Russia

• Supported the strategic direction of the department through planning and providing administrative support. Conducted research oninternational legal issues, geopolitical developments, and matters concerning Russian.
• Participated in preparing official responses of the Government of the Russian Federation on international crises, conflicts, natural disasters,and other types of international crisis response and management within the.
• Coordinated internal responses to executive orders from Ministry’s leadership, the Department Director and the department's leadership.
• Prepared and drafted reports and materials related to the department's activities, maintaining clear and consistent internal communication.

Moscow, Moscow City, Russia

• Assisted in the planning and coordinating of culturally significant events, round tables, workshops, and exhibitions that showcased and celebrated various nationalities pf the city of Moscow.
• Created and curated promotional materials, including flyers and social media content, to advertise events.
• Maintained records of community engagement efforts and event attendance, preparing reports to assess program impact and effectiveness.
• Conducted outreach to diverse communities to encourage participation in Moscow House of Nationalities events, workshops, exhibitions, and other activities, fostering a welcoming and inclusive environment.

Moscow, Moscow City, Russia

• Analyzed the outcomes of the G-20 Summit, documenting commitments made by member countries and assessing their implications for global cooperation and domestic development.
• Conducted comprehensive research on each country's follow-through on summit promises, evaluating compliance and effectiveness of implemented policies.
• Prepared detailed reports summarizing findings, including compliance rates and actions taken by member countries, which contributed to strategic recommendations for future summits.