Divya S.

Divya S. Email and Phone Number

Senior Human Resources Executive and Customer Success @ Tecmantras Solutions
Ahmedabad, GJ, IN
Divya S.'s Location
Ahmedabad, Gujarat, India, India
About Divya S.

With almost 6 years of experience in IT field, I've successfully blended strategic human resources management with proactive business growth initiatives. Within HR Operations, I've adeptly streamlined processes, from recruitment to performance management, ensuring organizational efficiency and employee satisfaction. My role included implementing innovative HR solutions tailored to the fast-paced IT environment, fostering a culture of continuous improvement and skill development.Simultaneously, as a Business Development Executive, I've been instrumental in expanding the organization's client base and revenue streams. Leveraging my understanding of both human capital and market dynamics, I've identified opportunities, forged strategic partnerships, and implemented business development strategies that align with organizational goals. This dual expertise has allowed me to bridge the gap between internal talent management and external market expansion, contributing to the overall success and growth of the IT organization I've been privileged to serve.

Divya S.'s Current Company Details
Tecmantras Solutions

Tecmantras Solutions

View
Senior Human Resources Executive and Customer Success
Ahmedabad, GJ, IN
Website:
tecmantras.com
Employees:
36
Divya S. Work Experience Details
  • Tecmantras Solutions
    Senior Human Resources Executive And Customer Success
    Tecmantras Solutions
    Ahmedabad, Gj, In
  • Confidential
    Freelance Human Resources Consultant
    Confidential May 2024 - Present
    Ahmedabad, Gujarat, India
    As a Freelance HR Consultant, I have collaborated closely with a renowned management consultant, offering strategic HR guidance to start-ups and mid-sized organizations in establishing and optimizing their HR departments and organizational development. My contributions include:-Talent Acquisition: Guided recruitment efforts to ensure the right cultural and skill fit, aligning talent acquisition strategies with organizational goals.-Negotiation & Compensation: Engaged in negotiation with potential hires, emphasizing competitive compensation packages, benefits, and adherence to company policies and culture.-Resource Planning & Allocation: Partnered with leadership to strategically allocate technical resources across multiple projects, ensuring optimal team engagement and efficiency.-Virtual Team Engagement: Developed structured frameworks for regular 1:1 virtual meetings, enhancing team collaboration and individual engagement in a remote environment.-Grievance Management: Facilitated monthly grievance meetings, offering data-driven solutions tailored to market conditions and organizational strategy.-Payroll: Managing payroll and customizing modules to streamline organizational processes.-Comprehensive HR Operations: Oversaw end-to-end HR operations, from employee onboarding to exit, ensuring seamless workforce management and compliance.This experience has enabled me to deliver tailored, forward-thinking HR solutions that drive organizational success and employee satisfaction.
  • Inevitable Infotech Pvt. Ltd. : Work From Anywhere
    Lead Hr Operations And Customer Success
    Inevitable Infotech Pvt. Ltd. : Work From Anywhere Nov 2023 - Apr 2024
    As the Lead for HR Operations and Customer Success, I oversee the seamless integration of human resources practices with a strong focus on customer-centric strategies. My role is to bridge employee satisfaction with client success by driving initiatives that enhance organizational performance and client outcomes. Key responsibilities include:-HR Strategy & Operations: Lead the design and execution of comprehensive HR operations, from recruitment to retention, ensuring alignment with organizational objectives and employee engagement.-Customer Success Management: Collaborate closely with clients to understand their business needs, deliver personalized solutions, and ensure high satisfaction levels through continuous support and strategic engagement.-Talent Optimization: Ensure the right talent is sourced and placed, driving organizational growth while creating a culture of excellence.-Employee Experience: Develop initiatives focused on improving employee well-being, fostering professional development, and ensuring alignment between employee satisfaction and customer success.-Cross-functional Collaboration: Work alongside leadership and technical teams to allocate resources efficiently, ensuring optimal project delivery and client satisfaction.-Process Innovation: Implement HRIS systems and streamline processes to enhance both employee operations and customer-facing services, leading to improved outcomes for both.This dual focus on HR operations and customer success ensures that organizational growth is sustained through strong internal processes and superior client engagement.
  • Ultroneous Technologies
    Customer Success & Lead Hr
    Ultroneous Technologies Apr 2022 - Nov 2023
    India
    In my capacity as a consultant for HR Operations and a Business Development Executive in IT organizations, I've successfully blended strategic human resources management with proactive business growth initiatives. Within HR Operations, I've adeptly streamlined processes, from recruitment to performance management, ensuring organizational efficiency and employee satisfaction. My role included implementing innovative HR solutions tailored to the fast-paced IT environment, fostering a culture of continuous improvement and skill development.Simultaneously, as a Business Development Executive, I've been instrumental in expanding the organization's client base and revenue streams. Leveraging my understanding of both human capital and market dynamics, I've identified opportunities, forged strategic partnerships, and implemented business development strategies that align with organizational goals. This dual expertise has allowed me to bridge the gap between internal talent management and external market expansion, contributing to the overall success and growth of the IT organization I've been privileged to serve.
  • Cloud9I
    Hr Executive
    Cloud9I Jul 2020 - Mar 2022
    As an HR Executive , I have effectively supported key HR functions and contributed to creating a positive work environment. My responsibilities encompass:-Talent Acquisition & Onboarding: Assisted in recruiting top talent by coordinating interviews, managing candidate pipelines, and ensuring a smooth onboarding process for new hires.-Employee Relations: Acted as a liaison between employees and management, addressing concerns, resolving conflicts, and promoting a culture of open communication.-HR Administration: Managed employee records, maintained accurate HR documentation, and supported payroll processes, ensuring compliance with organizational policies.-Engagement & Retention Initiatives: Played a role in organizing employee engagement activities, enhancing workplace morale and retention through timely interventions and feedback mechanisms.-HRIS Management: Administered HR systems to ensure accurate tracking of employee data and generated reports for performance and workforce analysis.-Policy Adherence & Compliance: Ensured all HR operations align with company policies and regulatory standards, contributing to a compliant and ethical workplace.With this experience, I have developed a solid foundation in HR practices and processes, driving both employee satisfaction and organizational success.
  • Proex Advisors
    Human Resources Specialist
    Proex Advisors Feb 2020 - Jun 2020
    Ahmedabad, Gujarat, India
    As a Human Resource Specialist, I have played a key role in supporting organizations through effective HR strategies and operations. My expertise includes:-Talent Acquisition & Onboarding: Streamlined hiring processes, ensuring candidates align with company goals and culture. Managed onboarding programs to integrate new hires seamlessly.-Employee Relations & Engagement: Facilitated communication between staff and leadership, promoting a positive work environment through regular feedback, engagement activities, and addressing employee concerns.-Compensation & Benefits Administration: Assisted in negotiating offers, ensuring competitive compensation packages, and managing employee benefits in alignment with company standards.-HR Operations: Provided hands-on support across various HR functions, including payroll, attendance tracking, and policy implementation.-HRIS Management: Administered HR software systems to enhance data management and reporting, improving the overall efficiency of HR processes.This experience has equipped me with a solid foundation in HR practices, allowing me to contribute to the growth and development of dynamic teams.
  • Sigma Allied Services Private Limited
    Talent Acquisition Specialist
    Sigma Allied Services Private Limited Jun 2018 - Sep 2019
    India
    As a Talent Acquisition Specialist, I am dedicated to identifying and attracting top talent that aligns with organizational culture and strategic goals. My expertise spans the full recruitment cycle, from sourcing high-caliber candidates to onboarding, while ensuring a seamless and candidate-centric experience.Key responsibilities include:-Collaborating with hiring managers to understand role requirements and define recruitment strategies.-Leveraging various sourcing techniques to identify and engage potential candidates, ensuring a diverse and qualified talent pool.-Conducting interviews and assessments to evaluate candidates' skills and cultural fit.-Managing candidate relationships, ensuring timely communication and a positive experience throughout the process.-Supporting employer branding initiatives to enhance the organization's visibility in the talent market.-Assisting with data-driven decision-making, utilizing recruitment metrics and analytics to refine hiring strategies.With a passion for building strong teams, I am committed to contributing to an organization’s growth by attracting exceptional talent.

Divya S. Education Details

Frequently Asked Questions about Divya S.

What company does Divya S. work for?

Divya S. works for Tecmantras Solutions

What is Divya S.'s role at the current company?

Divya S.'s current role is Senior Human Resources Executive and Customer Success.

What schools did Divya S. attend?

Divya S. attended Gujarat University, National College Of Commerce.

Who are Divya S.'s colleagues?

Divya S.'s colleagues are Kaushal Vaghmare, Kinjal A., Patel Jigar, Ahmadraza Parasara, Nirav Gohil, Tastes On Way, Vishva Ambasana.

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