David Guilbault work email
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David Guilbault is a VP, Customer Experience at DocSolid. He possess expertise in product management, account management, enterprise software, saas, document management and 18 more skills. Colleagues describe him as "The first project I worked on my customer was to identify a Paper-to-Digital solution. Through Kwiktag and David's dedication, expertise and open minded approach, we were able to have a success design and implementation. David provided so many insights and business ideas that allowed our HR department to catch up on 3 years of backlog and decentralize some of its processes.", "David is a man who understands his customers, their business and the technology that drives it. In my experience working with David, I was often surprised at the depth to which he understood the issues affecting his customers and his resolve in not letting anything get in the way of resolving them.", and "Dave is a diligent, hands on executive with an extensive product development history. It is highly motivating to work with him as he is inspirational, creative and open minded."
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Vp, Customer ExperienceDocsolidScottsdale, Az, Us
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Vp, Customer SuccessDocsolid Oct 2010 - PresentPhoenix, Arizona, UsIn my role as vp, customer success, I drive our services, support and sales teams to deliver quantifiable results for our customers. I also serve as a member of the executive staff charting the direction of the company.
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Vp, Customer Care And EnablementImagetag Jan 2009 - Oct 2010My job is to drive the programs and practices that insure our customers and partners derive the most value for their investment in our technology.Everything starts with customers, without them we would not exist. Building on the foundation we laid last year, Imagetag Inc added a new Customer Care program. It impacts every aspect of our business from Support, Sales and Software Development. Our objective is to deliver a high-value customer experience every time you interact with us.
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Dir, Customer And Isv Program DevelopmentImagetag May 2007 - Jan 2009Responsible for the sales team that provides account management to our existing customer base. This includes expansion sales, support agreement renewals and customer success program. My team also provides sales engineering support to new systems sales. Lastly, I personally manage our hosted solutions sales efforts which includes customers like Kaiser Permanente and partners such Infor Global Solutions.
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Dir, Enterprise ServicesImagetag Inc. May 2006 - May 2007Managed a small team of specialists (3) who implemented our patented paper-to-digital solution, KwikTag. Oversaw a 300% increase in the number of projects handled by the group, creating new processes and procedures to give Management and Sales Teams visibility to status of projects as well as monthly revenue results.
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Director, Product Management And MarketingImagetag Apr 2004 - Apr 2006Because I worked closely with leadership and sales, I took on the additional role of the marketing programs at ImageTag. Hired a Marketing Director to work in partnership with me to drive brand awareness and demand generation.
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Dir, Product ManagementImagetag Inc. Mar 1999 - Apr 2004Managed the KwikTag product line of software and supplies. As the primary representative of the customer to engineering, I had the greatest influence on the features and priorities of KwikTag product development.Worked closely with Marketing and the company's Executive Team to insure the product met ImageTag's business strategies.
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Technical Manager Strategic OutsourcingXerox Business Services Jan 1998 - Feb 1999Norwalk, Connecticut, Us -
Product Manager, Document ManagementXerox Business Services Jan 1996 - Dec 1997Norwalk, Connecticut, Us
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Systems AnalystXerox Business Services Apr 1991 - Dec 1995Norwalk, Connecticut, Us
David Guilbault Skills
David Guilbault Education Details
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University Of Southern MaineComputer Science -
Lansing Community CollegeMathematics
Frequently Asked Questions about David Guilbault
What company does David Guilbault work for?
David Guilbault works for Docsolid
What is David Guilbault's role at the current company?
David Guilbault's current role is VP, Customer Experience.
What is David Guilbault's email address?
David Guilbault's email address is dg****@****tag.com
What is David Guilbault's direct phone number?
David Guilbault's direct phone number is +160232*****
What schools did David Guilbault attend?
David Guilbault attended University Of Southern Maine, Lansing Community College.
What skills is David Guilbault known for?
David Guilbault has skills like Product Management, Account Management, Enterprise Software, Saas, Document Management, Strategy, Strategic Planning, Management, Program Management, Leadership, Salesforce.com, Sales Operations.
Who are David Guilbault's colleagues?
David Guilbault's colleagues are Justin Irons, Mariana Rodríguez Ramírez, Jennifer Field, Dale Shoup, Bonnie Goldsmith, Bill Lipner, Bonnie Goldsmith.
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