Diane A.

Diane A. Email and Phone Number

Servant Leader | Agile Transformation Coach | Cross-Functional Collaboration | Critical Thinker | Business Process & Technology Improvement | Presentations | Business Analysis | Project/Program Management @ Johnson & Johnson
Diane A.'s Location
Caldwell, New Jersey, United States, United States
About Diane A.

TRANSFORMATION LEADERUses a Balanced Approach to Drive Processes, Technology, & Rapid Benefit RealizationSolutions-focused professional known for transforming organizational business agility, product/program maturity, and technology innovation. Passionate researcher and learner who shares new concepts, capabilities, and know-how to meet the speed of change for stakeholders operating in the digital age. Cultivates an inclusive environment so talent flourishes through continuous learning opportunities and solving challenging issues, to attain optimal results and achieve business goals. Lead initiatives to deploy requirements and testing software to streamline and automate with Gen AI. Performs incremental re-assessments to ensure continuous progress to improve objectives.

Diane A.'s Current Company Details
Johnson & Johnson

Johnson & Johnson

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Servant Leader | Agile Transformation Coach | Cross-Functional Collaboration | Critical Thinker | Business Process & Technology Improvement | Presentations | Business Analysis | Project/Program Management
Diane A. Work Experience Details
  • Johnson & Johnson
    Director Quality Standards And Insights--Raritan Nj
    Johnson & Johnson Feb 2020 - Present
    New Brunswick, Nj, Us
    Director Quality Standards and Insights 2020 - PresentProvided software testing and business analysis of $27.1M managed services business. Led testing for 251 product lines across multiple business segments. Eighteen employees with 300+/- vendor partner resources.• Delivered Gen AI automation innovation effectiveness and efficiency cost avoidance for business product owners of $16.4M 2020-2024 by automating Requirement Generation and Behavior Driven Development (BDD) Test scripts that reduced business effort by 40% - 80% and enabled continuous integration and deployment. • Delivered service definition, service metrics, management, and improvement in an industrialized service environment intended for organizations with IT as a service to better understand customer needs and how to best communicate the value of utilizing a service, such as Test Assurance and Automation. o Analyzed benefits when business partners used internal Testing service, achieving UAT test defect removal rate of 97.5% vs 85% when service was not used. Retention rate of 85% for business partners using service.
  • Johnson & Johnson
    It Director-Application Development Excellence--Raritan, Nj
    Johnson & Johnson Mar 2014 - Jan 2020
    New Brunswick, Nj, Us
    Served as Program Lead and Business Analyst in Agile Product Service Development to establish service model, training curriculum, and training delivery. • Established metrics and drove defect density for products/program by 80%. Product/Program Software Development Lifecycle improvement, including large-scale and global SAP, Pharma and Medical Device, Consumer, and Enterprise Products/Programs. • Assessed agile maturity of product-based teams, providing coaching and support to increase global team capability and delivery of business value in medium to highly complex initiatives, such as replacement of a Warehouse Management and Control System.-Agile Transformation Coach-ATC, Professional Agile Leader-PAL1-Certified Scrum Product Owner, SPO; Certified LeSS Practitioner, CLP; Professional Scrum Master, PSM; Scaled Agile Framework, SAFe SA
  • Chubb Insurance
    Vice President Claims It--Warren, Nj
    Chubb Insurance Aug 2012 - Jan 2014
    Ch
    Assessed performance gaps experienced by business partners. Enhanced business analysis practice via tools and training. • Managed deployment of IBM Req Pro out of box, adding one custom workflow, improving requirement development by 20%. Business confidence increased because requirements were clear and understandable to streamline requirements approval.
  • Express Scripts (Formerly Medco)
    Senior Director--Franklin Lakes, Nj
    Express Scripts (Formerly Medco) Aug 2005 - Dec 2012
    Senior Director Established initiative to lower SG&A expense in an Online Pharmacy & Pharmacy Benefit Management business. • Oversaw adjustment write-offs caused by improper benefit set up that reduced 60% 18+ months, saving$62M and cost of service lessened by $35M 3+ years.• Orchestrated initiative for Pharmacy Benefit Management company challenged with compliance to Medicare D annual changes to fully document with bi-directional traceable claims requirements (Optimal Trace) and 23 Medicare Chapters (Mega). o Decreased manual analysis by 75% with ability to adapt as changes occurred with 100% compliance.• Guided Enterprise Requirement Center of Excellence supporting software development with 400+ clients and $50B in annual revenue, lowering requirement defects by 83%, cutting the number of required resources by 31%, and cost avoidance savings of $10M.

Diane A. Skills

Change Management Six Sigma Business Process Improvement Strategy Process Improvement Project Management Vendor Management Cross Functional Team Leadership Crm Leadership Business Analysis Enterprise Software Risk Management Sdlc Pharmacy Benefit Management Analysis Strategic Planning It Strategy Quality Assurance Training Business Process Visio Managed Care Business Requirements Business Process Re Engineering Team Building Team Leadership Cmmi Operational Excellence

Diane A. Education Details

  • Business Training
    Business Training
  • University Of Maryland
    University Of Maryland
    Arts And Humanities
  • University Of Maryland
    University Of Maryland
    American/United States Studies/Civilization

Frequently Asked Questions about Diane A.

What company does Diane A. work for?

Diane A. works for Johnson & Johnson

What is Diane A.'s role at the current company?

Diane A.'s current role is Servant Leader | Agile Transformation Coach | Cross-Functional Collaboration | Critical Thinker | Business Process & Technology Improvement | Presentations | Business Analysis | Project/Program Management.

What is Diane A.'s email address?

Diane A.'s email address is di****@****jnj.com

What is Diane A.'s direct phone number?

Diane A.'s direct phone number is +190865*****

What schools did Diane A. attend?

Diane A. attended Business Training, University Of Maryland, University Of Maryland.

What are some of Diane A.'s interests?

Diane A. has interest in Sailing.

What skills is Diane A. known for?

Diane A. has skills like Change Management, Six Sigma, Business Process Improvement, Strategy, Process Improvement, Project Management, Vendor Management, Cross Functional Team Leadership, Crm, Leadership, Business Analysis, Enterprise Software.

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