Learning to Grow!Helping people to grow along as well! Creative collaborations and contracts that helps clients to grow from where they stand. Keeping up with the trend changes and progress in technology.

I was working with my own set of clients for digital marketing projects. I was managing social media calendars, Google Ads, Facebook Ads, Blog posts, Backlinks, Website insights and more for my clients.

I was working towards bringing in new IT projects including digital marketing projects for the company. Finding new leads, connecting and networking with potential customers and closing deals to start new projects with clients was my core work. I was also managing the Digital Marketing team by monitoring the workflow, overviewing the progress reports for the on-going projects and ensuring that the client needs are met.

I spearheaded various digital marketing initiatives that significantly boosted our clients' online presence and engagement. I excelled in content writing, creating SEO-friendly articles that garnered high traffic and reach for platforms like digifloor.com, theindia.co.in, and refernews.com. My content marketing efforts involved thorough competitor research, optimizing content for SEO and call-to-action, and developing strategic, multi-layered brand promotions. I successfully executed projects for the respective clients by identifying untapped opportunities and implementing effective marketing strategies.My expertise in SEO optimization, both on-site and off-site, led to remarkable improvements in search engine rankings for various projects, where I achieved top keyword rankings. I also managed and optimized Google Ads, Bing Ads, and social media promotions, delivering targeted traffic and increased conversions for clients like tispy.net and ustrucksupplies.com. In addition, I improved online reputations through strategic ORM activities. Regular participation in workshops and continuous learning allowed me to stay updated with industry trends and further enhance my digital marketing skills.

I used to guide new/existing customers through their buying journey. Guide customer to choose the right product from the variety of products that we offer. I used to also help the customers to get accurate information on their current order and/or make changes in it.I was also working on chat support where I used to interact with customers online and resolve their concerns, with average chat review of 4.8 stars out of 5 and 99.3% response rate.I was able to fluently have voice conversation with customers from - USA, Australia, Canada, United Kingdom and New Zealand.I used to also communicate with the internal production and graphics design team over email, track orders, update status and customer's comments for any specification or customization. I used to also convince the customers in accordance with company’s requirements. I was also responsible to resolve any escalations of my entire customer service team during my working shift hours for highly dissatisfied and aggressively complaining/ triggered customers. I used to also promote the most relevant product to potential customers and increase conversion rates for the company.

I worked closely along with the founder in order to setup the entire work team for the business. I created work structure and processes, did end-to-end hiring for various roles, trained the team, setup SOPs and policies for work. The final goal of the project was data mining for a sector in the USA in which more than 17 lakh unique data was collected as per the custom requirements.

I was responsible for understanding the user's UI/UX preference. I used to test the website's user experience while it was in its launching state and even for each change after the website was made live. Eventually, I started looking at competitor analysis and how we can cope as well as excel against them. I started to create digital presence for the brand by creating new organic backlinks, generating new content on the website like blogs, publish posts on social media channels like Facebook, Instagram and similar sites. I used to also create the graphics and videos to be posted on social media and website using online free tools as well as professional tools like Corel Draw and Photoshop. I ensured that the website is regularly crawled by google using the Webmaster tools and regularly analyze the performance of the website using Google Analytics. I used to reach out and connect with relevant businesses and pages online and collaborate in order to feature our product on their page as a form of promotion.

I started to work for Joinin Campus which was a Study Abroad Consultancy firm where I used to be communicating with potential leads for their study abroad plans. I used to follow up and give proper guidance to students on their future education plans for their country of choice. I had to maintain excel sheet of the leads and each communication that I used to have. Once a lead is closed and the student is looking forward to continue to associate with our organization in order to process his application for certain university, I had to collect specific details of the student and reach out to the universities in order to get them placed there.