Dhakshineshwara Balaji Selvaraj Email & Phone Number

Chennai, Tn, In

Leicester, Gb

1. Delivered exceptional service to over 200 customers per match day on weekends and approximately 120 on weekdays, processing up to 200 transactions worth £2000 per event while ensuring a seamless and high-quality customer experience in a dynamic stadium environment2. Streamlined food preparation operations, reducing waste from 20 rolls per match to under 5, earning recognition from the Line Manager for operational efficiency and being recommended for a Team Leader role due to exceptional performance metrics in service speed, adaptability, and customer satisfaction3. Demonstrated technical proficiency by resolving kiosk glitches to ensure uninterrupted operations, handling POS systems efficiently, and adhering to cash management protocols while showcasing agility and problem-solving skills in high-pressure scenarios4. Partnered with team members and supervisors to foster a welcoming atmosphere and achieve smooth kiosk operations, earning consistent praise from customers and team leaders for responsiveness, service quality, and ability to adapt to evolving demands

1. Performed 50+ vulnerability assessments using Burp Suite Pro, including Intruder and Proxy tools, to identify sources of OWASP Top 10 vulnerabilities like XSS, mitigating risks and securing systems2. Delivered 2–3 detailed reports weekly on attack types, severity, and mitigation strategies, earning recognition as a top 5 report writer among 30 interns for clarity and impact3. Completed a 10-week structured program on attack prevention and mitigation, ranking in the top 10 during final assessments in a simulated vulnerable environment4. Applied SAST, DAST, and endpoint security configurations to counter payload attacks, strengthening application defenses and ensuring robust risk mitigation

Chennai, Tamil Nadu, India

1. Used SIEM tools like Splunk for daily scans on 8–9 servers, cutting incident resolution times to 5–6 hours. Mitigated high-priority threats such as unauthorized server activities, ensuring data integrity for hospitality and manufacturing clients2. Provided virtual IT support to over 400–500 end users, resolving 25–50 daily queries via AnyDesk. Assisted a 14-member sales team with login issues, permission management, and virtual system setups, ensuring seamless operations3. Configured Vmatrix servers for clients with 150+ devices, introducing automated alerts to prevent unauthorized access. Enhanced threat detection and minimized downtime through firewall management, log analysis, and both onsite and virtual server setups4. Worked with a team of four to implement cybersecurity measures, leveraging Threat Intelligence to improve firewall tuning and incident detection. Prepared incident reports detailing root cause analysis and mitigation strategies, boosting response readiness

1. Implemented Confidentiality, Integrity, and Availability (CIA Triad) principles and secured sensitive data for 200 users in a manufacturing warehouse by adhering to national security procedures and state policies, effectively preventing data breaches2. Configured and managed IP networks using Cisco Packet Tracer, successfully developing and deploying three major projects for universities and manufacturing warehouses, enhancing network security and reliability3. Conducted vulnerability assessments and simulated cyber-attacks with tools like Nmap, IDS/IPS, and SIEM, identifying security gaps and implementing mitigation strategies to strengthen system resilience4. Utilized threat intelligence and advanced cybersecurity methodologies to monitor network traffic and manage port configurations, leveraging IDS/IPS and SIEM tools to enhance threat detection and optimize network security

Master'S Degree, Advanced Computer Science

B.Tech, Computer Science