Dhamirah Hashim
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Dhamirah Hashim Email & Phone Number

Customer Excellence Analyst - Tier 2 at Lemon Energia
Location: Brasília, Federal District, Brazil 10 work roles 4 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Excellence Analyst - Tier 2
Location
Brasília, Federal District, Brazil
Company size

Who is Dhamirah Hashim? Overview

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Quick answer

Dhamirah Hashim is listed as Customer Excellence Analyst - Tier 2 at Lemon Energia, a company with 105 employees, based in Brasília, Federal District, Brazil. AeroLeads shows a matched LinkedIn profile for Dhamirah Hashim.

Dhamirah Hashim previously worked as Customer Excellence Analyst at Lemon Energia and English Teacher at Voxy. Dhamirah Hashim holds Marketing Digital from Descomplica Faculdade Digital.

Company email context

Email format at Lemon Energia

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Lemon Energia

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Profile bio

About Dhamirah Hashim

Customer experience-focused professional, providing high-quality support to both national and international clients. Fluent in English and Portuguese, with a deep understanding of intercultural communication. Proven track record in delivering exceptional customer service, emphasizing empathy and effective problem-solving to drive direct impact on client loyalty and retention.

Current workplace

Dhamirah Hashim's current company

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Lemon Energia
Lemon Energia
Customer Excellence Analyst - Tier 2
Federal District, Brazil
Employees
105
AeroLeads page
10 roles

Dhamirah Hashim work experience

A career timeline built from the work history available for this profile.

Customer Excellence Analyst - Tier 2

Federal District, Brazil

Customer Excellence Analyst

Current
  • Suporte ao cliente por meio do Freshworks, com foco em métricas de CSAT e SLA de primeira resposta.
  • Participação em frequentes avaliações de qualidade, mantendo um padrão de excelência nas notas obtidas.
  • Análise detalhada do histórico de cada cliente para fornecer soluções personalizadas e precisas.
  • Atuação em projeto dedicado à retenção e redução de churn, com desenvolvimento de estratégias específicas para cada motivo de cancelamento, otimizando a fidelização de clientes.
Aug 2024 - Present

English Teacher

Current
Jan 2024 - Present

Empreendedora

Dhami Beauty

Brasília, Distrito Federal, Brasil

Oct 2020 - Mar 2023

English Instructor

Self-Employed

Brasília, Federal District, Brazil

Jan 2020 - Dec 2020

Instrutor De Idiomas

Brasília E Região, Brasil

  • Lecionar o idioma para os colaboradores de nível operacional, tático e estratégico da empresa;
  • Preparar todo o material didático, atividades extras e eventos voltados para a valorização e democratização da língua inglesa no grupo;
  • Realizar traduções de material de apresentação de todas as marcas do grupo;
  • Planejar e administrar a criação de nivelamento das turmas de cada semestre
Mar 2019 - Dec 2019

Instrutora De Inglês

  • Lago Sul (1°/2018); Recanto das Emas (2°/2017); Asa Norte (2°/2014); Formosa (1°/2014)
  • Lecionar o idioma para todos os níveis seguindo o método da franquia
  • Participar do planejamento e realização de eventos voltados à integração dos alunos.
Feb 2014 - Mar 2018

Tradutora Freelance

Anda - Agência De Notícias De Direitos Animais
  • Traduzir de 4 a 6 reportagens do inglês ao português por dia
Nov 2015 - Feb 2016

Monitora De Educação Infantil

Colégio Moraes Gualberto
  • Auxiliar o professor na supervisão da sala de aula e aplicação das atividades didáticas
Feb 2010 - Aug 2011
Team & coworkers

Colleagues at Lemon Energia

Other employees you can reach at energialemon.com.br. View company contacts for 105 employees →

4 education records

Dhamirah Hashim education

Education record

Senac Df

Education record

Colégio Moraes Gualberto
FAQ

Frequently asked questions about Dhamirah Hashim

Quick answers generated from the profile data available on this page.

What company does Dhamirah Hashim work for?

Dhamirah Hashim works for Lemon Energia.

What is Dhamirah Hashim's role at Lemon Energia?

Dhamirah Hashim is listed as Customer Excellence Analyst - Tier 2 at Lemon Energia.

Where is Dhamirah Hashim based?

Dhamirah Hashim is based in Brasília, Federal District, Brazil while working with Lemon Energia.

What companies has Dhamirah Hashim worked for?

Dhamirah Hashim has worked for Lemon Energia, Voxy, Dhami Beauty, Park Idiomas Franchising, and Self-Employed.

Who are Dhamirah Hashim's colleagues at Lemon Energia?

Dhamirah Hashim's colleagues at Lemon Energia include Diogo Gomes, Danilo Téo, Nathani Bolletta, Luiz Eurico Jucá Távora, and Livia Maestrelli.

How can I contact Dhamirah Hashim?

You can use AeroLeads to view verified contact signals for Dhamirah Hashim at Lemon Energia, including work email, phone, and LinkedIn data when available.

What schools did Dhamirah Hashim attend?

Dhamirah Hashim holds Marketing Digital from Descomplica Faculdade Digital.

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