Dhamodharan Balusamy

Dhamodharan Balusamy Email and Phone Number

IT Support Engineer
Dhamodharan Balusamy's Location
Bengaluru, Karnataka, India, India
About Dhamodharan Balusamy

Seasoned professional with 7 plus years of diverse experience in Information Technology. Currently serving as a IT Infra Support Eager to take on greater responsibilities and tackle challenging assignments that allow for the utilization and advancement of technical skills and knowledge, with a keen ambition to achieve recognition in the field.

Dhamodharan Balusamy's Current Company Details

IT Support Engineer
Dhamodharan Balusamy Work Experience Details
  • Rane Group
    Senior Engineer - Information Systems
    Rane Group Jan 2023 - May 2024
    Chennai, Tamil Nadu, India
    ● Configure and maintain backup using Windows server backup.● Migrating ADC and application Server from 2012 R2 to 2022.● Creating and Managing share folder in file server.● Configuring WSUS in 2012 R2 and approve Latest patches.● Creation and deletion of User account in AD.● Hands on experience in Dell R650xs server installation, configure RAID and Install/configure server OS by using IDRAC.● NAS Storage installation, Configuration RAID and creating LUN.● Taking… Show more ● Configure and maintain backup using Windows server backup.● Migrating ADC and application Server from 2012 R2 to 2022.● Creating and Managing share folder in file server.● Configuring WSUS in 2012 R2 and approve Latest patches.● Creation and deletion of User account in AD.● Hands on experience in Dell R650xs server installation, configure RAID and Install/configure server OS by using IDRAC.● NAS Storage installation, Configuration RAID and creating LUN.● Taking snapshots and removing snapshots in VM before installing patches.● Provide Technical support to branch engineer by using VNC remote tool.● Support appropriate threat detection controls in CS and other security solutions to prevent and detect security incidents including tuning to reduce false positive alerts.● Handling Crowd strike NextGen AV Virus management console monitoring end user client machine and Server EDR deduction update and clean-up, usb access, version upgrade and generate monthly reports.● Enable roles and configure WDS.● Handling file server backup using Veritas Back exec in Tape drive (INC & Full Backup).● Installation, configuration, Troubleshooting and upgrade Veritas Backup exec.● Create AWS instances of windows and Linux using AMI.● Manage Amazon web services –EC2, S3, SNS, VPC, SQS and Cloud watch.● Setup and configured EIP to EC2 instances.● Used IAM for creating roles, users, groups and also implemented MFA to provide additional security to AWS account and its resources.● Utilized Cloud Watch to monitor resources such as EC2, CPU memory, EBS volumes to set alarms for notification or automated actions and to monitor logs.● Configured S3 buckets with various life cycle policies to archive the infrequently accessed data to storage classes based on requirement. Show less
  • 4D Global Medical Billing Services
    System Administrator
    4D Global Medical Billing Services Nov 2019 - Dec 2022
    Chennai, Tamil Nadu, India
    ● Implementing and Configuring Domain with PDC and ADC.● Creating and Managing Domain Users, Computers, Groups and OUs.● Managing Active Directory & Domain Joining.● Unlocking and resetting the password of User Accounts in AD.● O365 Mail id creation and group mail id creation.● Microsoft Teams, OneDrive Installation, and configuration.● Creating and Managing the Shared Folders to the Users.● Configuring and Managing WSUS Server for centralized patch management.●… Show more ● Implementing and Configuring Domain with PDC and ADC.● Creating and Managing Domain Users, Computers, Groups and OUs.● Managing Active Directory & Domain Joining.● Unlocking and resetting the password of User Accounts in AD.● O365 Mail id creation and group mail id creation.● Microsoft Teams, OneDrive Installation, and configuration.● Creating and Managing the Shared Folders to the Users.● Configuring and Managing WSUS Server for centralized patch management.● Responsible for Installing and Updating Seqrite Endpoint Protection Antivirus and crowd strike Antivirus.● Creating and managing policies like web policy, device control policy, application policy etc., through Seqrite endpoint Protection.● Firewall Configuration and Creating Policies like Web Security, firewall rule, application policies.● Soft Phone (Eyebeam, X-Lite, MicroSIP, Zoiper) and IP Phone Configuration.● Working on a Ticketing System using symphony summit tool. Show less
  • Murugappa Group
    Desktop Support Engineer
    Murugappa Group Mar 2019 - Nov 2019
    Chennai-1
    ● Managing Active Directory & Domain Joining.● Unlocking and resetting the password of User Accounts in AD.● O365 Mail ID Creation and Group Mail ID Creation.● Mail Configuration imap, smtp, pop3 and exchange mail.● Implementing MS Outlook Backup and Restore of mail message, mail address book, recover corrupted mail and completely troubleshooting.● Installation of New Desktops, Laptops and Printers.● Installation Configuration and troubleshooting of Operating systems… Show more ● Managing Active Directory & Domain Joining.● Unlocking and resetting the password of User Accounts in AD.● O365 Mail ID Creation and Group Mail ID Creation.● Mail Configuration imap, smtp, pop3 and exchange mail.● Implementing MS Outlook Backup and Restore of mail message, mail address book, recover corrupted mail and completely troubleshooting.● Installation of New Desktops, Laptops and Printers.● Installation Configuration and troubleshooting of Operating systems like Window XP/7/8/10 and device drivers.● Installing and configuring desktop applications.● Responsible for installing and updating Symantec antivirus, and Sentinel One Antivirus.● Detecting and troubleshooting hardware related issues Desktop and Laptop.● Working on a Ticketing System using Call Tracker Ticketing tool.● Manage System Asset and Call Log Warranty defect parts.● Manage System Asset, Asset adding, Asset deletion and physical Asset audit on monthly basis.● Manage System Asset and call log warranty defect parts.● Taking Manual backup for monthly Basis.● Warranty call logging and follow up with the vendor. Show less
  • Cloud Axis Technology
    Desktop Support Engineer
    Cloud Axis Technology Jan 2017 - Dec 2018
    Chennai Area, India
    ● Installation of New Desktops, Laptops and Printers.● Installation Configuration and troubleshooting of Operating systems like Window XP/7/8/10 and device drivers.● Installing and configuring desktop applications.● Detecting and troubleshooting hardware related issues Desktop and Laptop.● Installing and troubleshooting printers, multi-function printers and scanners.● Configuration and Troubleshooting of LAN and Wireless Network.● Responsible for User Data Backup and… Show more ● Installation of New Desktops, Laptops and Printers.● Installation Configuration and troubleshooting of Operating systems like Window XP/7/8/10 and device drivers.● Installing and configuring desktop applications.● Detecting and troubleshooting hardware related issues Desktop and Laptop.● Installing and troubleshooting printers, multi-function printers and scanners.● Configuration and Troubleshooting of LAN and Wireless Network.● Responsible for User Data Backup and Restore● Communicating with vendors for resolution of hardware parts for all the Desktops, Laptops and Printers etc.,● Warranty call logging and follow up with the vendor.● Mail Configuration imap, smtp, pop3 and exchange mail.● PST and OST Files Backup.● Manage System Asset and call log warranty defect parts.● Responsible for Installing and Updating Symantec antivirus. Show less

Dhamodharan Balusamy Education Details

Frequently Asked Questions about Dhamodharan Balusamy

What is Dhamodharan Balusamy's role at the current company?

Dhamodharan Balusamy's current role is IT Support Engineer.

What schools did Dhamodharan Balusamy attend?

Dhamodharan Balusamy attended V.s.b. Engineering College.

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