Team Leader - Supply Chain Operations & Logistics
Headed in E-commerce operations and KPI metrics as lead to sale %, Average purchase value, customer lifetime value. RESULT: 98.5% in KPI metrics as sales conversion, CSAT, NPS. Handled 4M revenue in Big billion day sales 2021 with electronics, grocery, fashion and electric appliances.Liaison with cross-functional teams such as sales, finance, SCM Operations. RESULT: +25% gain in revenue.