Dhananjay Kumar Email & Phone Number

New Delhi, Dl, In

New Delhi, Dl, In

New Delhi, Delhi, India

I am responsible for overall operations of Mayfair Elixir Hotels and Resorts based at the Corporate Office in Delhi.

Hotel General Manager, We as a team achieved Employee Engagement Survey score: Our overall score is 89% as against overall Company score of 84% and Global Best Employer benchmark of 83%.

India

As a General Manager, overall responsible to run and manage Hotel The Royal Plaza, full serviced property having room inventory of 450 elegant rooms and suites in the city centre. The property is strategically located in the heart of the business and commercial districts of the Capital City - New Delhi

Bengaluru, Karnataka, India

Responsible for the Operations of entire group

New Delhi Area, India

Under my leadership at The Suryaa hotel have achieved the following Awards: 1) Best Business Hotel– By India Travel Award 2018 2) Best Corporate Hotel– By India Hospitality Award 2017 3) Best Wedding Hotel– By India Hospitality Awards 2016 4) Most Preferred Business Hotel– By Hospitality India Travel Awards 2016 I also got awarded as most promising General Manager by Hospitality India Travel Awards… Show more Under my leadership at The Suryaa hotel have achieved the following Awards: 1) Best Business Hotel– By India Travel Award 2018 2) Best Corporate Hotel– By India Hospitality Award 2017 3) Best Wedding Hotel– By India Hospitality Awards 2016 4) Most Preferred Business Hotel– By Hospitality India Travel Awards 2016 I also got awarded as most promising General Manager by Hospitality India Travel Awards 2016. Show less

New Delhi Area, India

Relieve VPGM during his absence and take care of overall Hotel Operations

Chennai Area, India

Successfully launched Radisson Blu Hotel City Centre Chennai - 162 rooms, Spa, 5 Food & Beverage outlets, Night club and Banquet operations

Joined during pre opening and successfully launched Hotel. Conceptualised F&B concepts, hiring and training of team members,finalization of SOP's ,Manuals. Restaurant awarded by NDTV Lifestyle 2011 and Ritz Audi - Best Multi Cuisine Restaurant in Chennai

Our Hospitality division offering assists Hotel Ownerships, Management Teams, Food & Beverage Outlet owners&Restaurateurs with Strategic Planning, Implementation&Performance Enhancement.** Food & Beverage Assistance : Conceptual&Design Implementation, Create Standard Operating Procedures,**Operations: Organization wide and department specific performance setup&implementation, assistance in procurement, service line analysis,Performance benchmarking, optimization… Show more Our Hospitality division offering assists Hotel Ownerships, Management Teams, Food & Beverage Outlet owners&Restaurateurs with Strategic Planning, Implementation&Performance Enhancement.** Food & Beverage Assistance : Conceptual&Design Implementation, Create Standard Operating Procedures,**Operations: Organization wide and department specific performance setup&implementation, assistance in procurement, service line analysis,Performance benchmarking, optimization of facility maintenance, Implementation of proposed strategies** Logistics: Vendor Management, revenue cycle management & strategy formulation to increase net revenue, supply chain management** Marketing & Branding** Performance Review: Brand audit,Human resource audit, remuneration assessment,service line analysis,diagnostic review of existing customer relationship management strategies** Industry Trends updation Show less

Refurbished, redesigned and revitalized, The Claridges Hotel, New Delhi unfolds the magic of old world charm redefined with new-age grandeur and hospitality.Designation: Director – Food & Beverage (Division Head)Responsible for Food & Beverage Service & Production Departments Operation • To ensure that all the outlets including Banquets and Food & Beverage Production are managed efficiently according to the established concept statements and adhere to Company and Hotel… Show more Refurbished, redesigned and revitalized, The Claridges Hotel, New Delhi unfolds the magic of old world charm redefined with new-age grandeur and hospitality.Designation: Director – Food & Beverage (Division Head)Responsible for Food & Beverage Service & Production Departments Operation • To ensure that all the outlets including Banquets and Food & Beverage Production are managed efficiently according to the established concept statements and adhere to Company and Hotel Policies, Procedures and Minimum Standards.• To assist HR in recruitment outlet Managers. Chefs and supervisors.• Responsible to make operational expense, revenue budget and business/ marketing plan for the Food & Beverage Department.• Responsible for developing and implementing standard operating procedures for Food & Beverage Department.• Assist and guide Outlet Managers to standardize cocktail recipe• Introduced best practices in F&B Department to have better GOP.• To ensure food & beverage cost and other F&B costs are under control.• During my tenure at The Claridges we did maximum no of outdoor caterings in Embassies & top Corporate with Excellent Guests Feedback.• Responsible to have an effective training plan for the department and also trained team members.• Conceptualization of Sevilla- Mediterranean Restaurant which won best Mediterranean Restaurant in Delhi- NCR- India by Times food guide. Show less

New Delhi, Delhi, India

Designation: Asst. Food & Beverage Manager I was delegated with the responsibility of Food & Beverage Manager as follows: • Recruitment , updating of critical path, developed job Descriptions for all F&B Team members, review of drawing & layout for all F&B outlets, concept & marketing plan, conduct market survey, pre opening budget, SWOT analysis, prepared revenue& expense budget, actively involved in developing F&B collaterals, created sop’s & divisional manual, licenses basic… Show more Designation: Asst. Food & Beverage Manager I was delegated with the responsibility of Food & Beverage Manager as follows: • Recruitment , updating of critical path, developed job Descriptions for all F&B Team members, review of drawing & layout for all F&B outlets, concept & marketing plan, conduct market survey, pre opening budget, SWOT analysis, prepared revenue& expense budget, actively involved in developing F&B collaterals, created sop’s & divisional manual, licenses basic preparations, menu planning & development, H.E.O.S./ BOQ- quantity finalization & Selection, involved in setting up store operating & inventory procedures, credit policy & cashiering policies, developed training plan, implementation, simulation plan for dry run and soft launch. Show less

Joined as a Banquet Manager with The Oberoi Bangalore- India and gor promoted as Assistant Food & Beverage Manager(RL-5) and transferred to Hilton Towers (Oberoi Towers) Mumbai- India

I did the opening of the most happening pub called Float @ The Park Raoyal New Delhi- India, in the year 1999 as a Manager.

I started my career with Hyatt Regency New Delhi- India as a Steward in the year 1993 after completing my Hotel Management course.Got promoted as a Captain after 2years and did the opening of TK's the first Teppanyaki Restaurant in India in the year 1995 as a team Captain.I was awarded as best "Employee of the Month" and "Employee of the Year" in Hyatt Regency. Received a certificate from Mr. Bernt Chorengal- President Hyatt International.Recommended for Hyatt International and worked with… Show more I started my career with Hyatt Regency New Delhi- India as a Steward in the year 1993 after completing my Hotel Management course.Got promoted as a Captain after 2years and did the opening of TK's the first Teppanyaki Restaurant in India in the year 1995 as a team Captain.I was awarded as best "Employee of the Month" and "Employee of the Year" in Hyatt Regency. Received a certificate from Mr. Bernt Chorengal- President Hyatt International.Recommended for Hyatt International and worked with Hyatt Regency- Dubai as a Captain in Banquet and Bar in the year 1998. Show less

Hotel Management Catering Technology & Applied Nutrition, Hotel Management

Schooling, General

Activities and Societies: Cricket Player