Dhananjay Kumar Email and Phone Number

Working as Sr. IT specialist and maintaining all IT infrastructure in both environment on Premise & Cloud (Microsoft Azure) managing cloud VMs, Vnet, Cloud Storage Accounts, Recovery Service Vault, Cloud load Balancer, P2S & S2SVP. NAS storage, ESXi Server,s, V Cente Server, Windows Servers, IBM Mail Server, Office365. VPN Server,Fortigate Firewall & Ruckus Zone Director.

Working as IT admin and manage a complete IT infra and support to three sites. I was part of a BPO which support to our products clients and and another unit support to Tally.I was maintaining all things through Virtual and physical servers some applications was running on cloud so manage all the things efficiently.

Here I was working as Sr. Desktop engineer and support to US Client and company was Axalta coating systems & Alpha Crest. There I working on Ticketing Tool, Epabx, managing the several servers and taking the backup of database servers and companies running software. There I provide support on both L1 & L2 level issues.

Manage both units Domain Server like User creation, rights and backups etc.Configure the mails on Exchange server, managing company’s own ERP.OS installation-Windows XP, Windows 7,Windows 8 and Ubuntu 12.4 LTSInstalling and managing Antivirus Server (Trend Micro -Server side and Client side) and clients with proper patch and update.Solve the issues using remote tools (Hyper-V, Remote Desktop, Ammyy admin and Team viewer)OS installation-Windows XP, Windows 7,Windows 8Windows Server 2003 installation configuration and maintenanceconfiguration of Outlook express, Microsoft outlook, Exchange mailsConfiguration of Print devices (network and local) on Servers & ClientsManage Antivirus Server and clients with proper patch up and updateManage Thin Client Server and thin Clients configuration and troubleshooting

As Technical Support Engineer I was start my career and support to our remote branch through telephony as well as visit. Basically I resolved the issues related MS Office ,Company's using software and windows installation and printers related issue and vendor management.