Dhananjay Upadhyay

Dhananjay Upadhyay Email and Phone Number

KYC/AML specialist|Credit Lending #Fraud # Risk #AML Senior Associate | Operations Management | Financial Services | Senior Operation Associate Streamlining Processes and Maximizing Efficiency |Complaint Coordinator | @ Barclays
london, greater london, united kingdom
Dhananjay Upadhyay's Location
Mumbai, Maharashtra, India, India
Dhananjay Upadhyay's Contact Details

Dhananjay Upadhyay work email

Dhananjay Upadhyay personal email

n/a
About Dhananjay Upadhyay

Experienced Financial Services Professional specializing in KYC and Compliance 🌟 Delivering top-notch customer support and ensuring regulatory compliance for smooth operations.Completed Masters in Operations Management (PGDM) with Six Sigma project completion, interested in Operations hierarchy to contribute more and add value in the growth of the organization.Complaints processing specialist for UK based client (NewDay). Using AML an CDD skills from my previous learnings to benefit more accurately for the financial shortcomings associated with Credit cards offered. AI user and learning ML on the ease to be a best fit in coming future. Email handling, teamplay, wfm, mentoring, streamlining the process.Looking forward to skill up and hold new level of challenges with the future role for creating an identity with new designations.I am contactable on +917021668982 (WhatsApp me first) before scheduling a call or else email me on dupadhyay1491@gmail.com

Dhananjay Upadhyay's Current Company Details
Barclays

Barclays

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KYC/AML specialist|Credit Lending #Fraud # Risk #AML Senior Associate | Operations Management | Financial Services | Senior Operation Associate Streamlining Processes and Maximizing Efficiency |Complaint Coordinator |
london, greater london, united kingdom
Website:
home.barclays
Employees:
64406
Dhananjay Upadhyay Work Experience Details
  • Barclays
    Ba4
    Barclays Sep 2024 - Present
    Pune, Maharashtra, India
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  • Fiserv Eft
    Senior Associate
    Fiserv Eft Aug 2023 - Aug 2024
    Thane, Maharashtra, India
    Financial Services for UK based client New Day majorly for Own and Co Brand credit cards. Verifying Underwriting data and CMD for proper evaluation of creditability and further approval. Risk assessment of customers, skilled in Risk management, Customer Service, banking, Teamwork and Team Leadership. Including risk assessment, credit analysis, Experian records, default, Gambling.
    View
  • Reliance Jio Infocom Limited
    Kyc & Payment Processing Specialist
    Reliance Jio Infocom Limited Dec 2018 - Aug 2023
    Ghansoli, Navi Mumbai
    Maintaining accurate and up-to-date records and documentation of customer interactions and transactions. Providing support and guidance to colleagues on KYC and payment-related matters. Assisting with the onboarding of new customers and conducting periodic reviews of existing customers. Collaborating with internal teams and external stakeholders to gather necessary information and documentation. Monitoring and analyzing customer transactions for potential suspicious activity or fraudInvestigating and resolving any discrepancies or issues related to customer information or payments.Ensuring compliance with regulatory requirements and internal policies and proceduresReviewing and verifying customer identification documents and information. Conducting thorough Know Your Customer (KYC) due diligence and customer risk assessments. Keeping abreast of industry trends, regulatory changes, and best
  • Hgs - Hinduja Global Solutions
    Social Media Analyst
    Hgs - Hinduja Global Solutions Jul 2018 - Dec 2018
    Vashi, Navi Mumbai
    Respond to customer inquiries and comments on social media platforms in a timely and professional manner, stay up-to-date with industry best practices and emerging social media platforms and tools and report on key performance indicators (KPIs) to measure the success of social media campaigns. Conduct competitive analysis to identify industry trends and benchmark against competitors. Collaborate with cross-functional teams to ensure social media campaigns align with overall marketing objectives. Create and manage social media content calendars, including writing and editing engaging and shareable postsDevelop and implement social media strategies to increase brand awareness and drive website trafficMonitor and analyze social media trends, user behavior, and engagement metrics to identify opportunities for improvement also to monitor and manage online reputation by.
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  • Payza
    Compliance Specialist
    Payza Sep 2017 - Feb 2018
    Rabale, Navi Mumbai
    Handle customers across the globe using Payza App which dealt in crypto currencies by analyzing the details available in data base. Further, compliance factor was major asset to keep in mind while handling the customer through chat or else via emali
  • Firstsource Solution Limited
    Customer Service Representative
    Firstsource Solution Limited Feb 2017 - Aug 2017
    Airoli, Navi Mumbai
    Responsible for handling customer associated with Airtel. Provide resolution with quality in a limited time frame focusing on customer satisfaction. Also to keep records maintaining excel sheet with proper details of the customer.
  • Vodafone
    Written Communication
    Vodafone Feb 2015 - Aug 2016
    Ahmedabad, Gujarat, India
    Email support for Vodafone India Services Pvt Ltd for HNI customer associated. Problem solving attitude to provide solution in one go. Bulk connections related solutions for the number of connections handles by the firm. Specialized in closing the SRs generated for the query or complaints raised.
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Dhananjay Upadhyay Skills

Customer Service Account Management

Dhananjay Upadhyay Education Details

Frequently Asked Questions about Dhananjay Upadhyay

What company does Dhananjay Upadhyay work for?

Dhananjay Upadhyay works for Barclays

What is Dhananjay Upadhyay's role at the current company?

Dhananjay Upadhyay's current role is KYC/AML specialist|Credit Lending #Fraud # Risk #AML Senior Associate | Operations Management | Financial Services | Senior Operation Associate Streamlining Processes and Maximizing Efficiency |Complaint Coordinator |.

What is Dhananjay Upadhyay's email address?

Dhananjay Upadhyay's email address is dh****@****one.com

What schools did Dhananjay Upadhyay attend?

Dhananjay Upadhyay attended Welingkar Institute Of Management, Deendayal Upadhyay Gorakhpur University.

What skills is Dhananjay Upadhyay known for?

Dhananjay Upadhyay has skills like Customer Service, Account Management.

Who are Dhananjay Upadhyay's colleagues?

Dhananjay Upadhyay's colleagues are Kevin Boyle, Johann Marcus Eversley, Patrik Szuchan, Prasanth Prabath, Ghada Ghazi, Rose Atieno, Fred Nato.

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