Dhananjay Dhananjay Email & Phone Number

Hi there! I’m an enthusiastic IT professional with a knack for problem-solving and a passion for technology. My journey in the tech world began with a degree in IT Engineering from GCET and I've since expanded my expertise into project management and data analytics. Currently, I'm enhancing my skills in Data Analytics for Business Decision Making at Durham College.I've had the privilege of working with some fantastic organizations where I've sharpened my skills and gained invaluable experience. At Orange Business, I took the lead in managing incidents ensuring that any issues were swiftly resolved to restore normal service operations. I kept all stakeholders informed and handled escalations efficiently, minimizing any impact on customers.My time at SITA further solidified my problem-solving abilities. I was responsible for opening fault reports, liaising with ISPs, and coordinating with vendors to resolve service disruptions. My role involved diagnosing faults and ensuring that performance objectives were met, always striving to exceed expectations.In the logistics sector with Logistics Specialty Freight, I managed data extraction and analysis, using pivot tables to drive decision-making processes. I oversaw inbound shipments and ensured that inventory was accurate and documentation was up-to-date. This role taught me the importance of meticulous attention to detail and effective communication with both internal and external partners.I excel in maintaining and improving service operations, with a focus on customer satisfaction and efficiency. I have a proven track record of managing incidents and faults, ensuring quick resolution and minimal disruption. My skills in data analysis and database management help in making informed decisions and optimizing operations. I'm proficient in tools like Microsoft Excel, Tableau, SQL, and Python, which I use to analyze data and create meaningful insights. Communication, leadership, and teamwork are at the core of my work ethic. I believe in building strong relationships and leading by example.I believe in continuous learning and improvement. Whether it’s staying updated with the latest industry trends or acquiring new skills, I’m always eager to grow. I thrive in dynamic environments and enjoy collaborating with diverse teams to achieve common goals.If you're looking for someone who is dedicated, reliable, and always ready to tackle new challenges, let's connect! I'm excited about the future and the opportunities to make a meaningful impact in the tech world.