As a Key Account Manager at ADMI Promotions Pvt Limited, I spearheaded the management and development of key client relationships, ensuring satisfaction and long-term loyalty. My responsibilities included:* Collaborating with clients to understand their business objectives and tailor solutions to meet their needs.* Leading cross-functional teams to deliver projects on time and within budget, while maintaining quality standards.* Proactively identifying opportunities for upselling and cross-selling to maximize account growth.* Serving as the primary point of contact for clients, addressing concerns and resolving issues promptly.* Analyzing market trends and competitor activities to develop strategic plans for account expansion.* Providing regular reports and updates to senior management on account performance and sales forecasts.* Throughout my tenure, I consistently exceeded targets and received accolades for my dedication to client satisfaction and business success.

This role covers managing accounts related to facilities and other basic IT functions of our offices.The primary focus was to coordinate and facilitate the rapid resolution of incidents and timely response to service requests impacting business operations through the defined processes. Managed end to end key accounts and developed strategies to minimize the risk and source required materials.

* Managing accounts related to the supplier Inventory, stocks, and order and materials. * Input daily accounting data entry and accounts payable and receivable for the front office.* Established and updated work schedules to account for changing staff levels and expected workloads.* Performed accounts receivable duties invoicing, discrepancies and reconciliations.* Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.