Dhanesh Jagwani Email & Phone Number

Singapore

The International Federation of the Phonographic Industry, IFPI, is the global trade body for the recording industry, and acts as the voice of the recording industry worldwide. IFPI and its National Group network represents the interests of some 8,000 members across the globe, operating in a broad range of fields covering areas such as data & analysis, charts & certifications, licensing, content protection/anti-piracy, litigation, legal policy, international trade, technology and communications.IFPI (South East Asia) Pte Ltd, based in Singapore, is responsible for the Southeast Asia region.

Singapore

Adecco is Singapore's leading HR solutions partner. We provide a comprehensive array of HR solutions and consulting services which includes mid to staff level talent acquisition, contract recruitment, outsourcing, field sales and marketing as well as payroll services.

Singapore

• Awarded “Top Regional Sales Manager of the Year” in 2018 & 2019 - 2 consecutive years• Achieved 14% growth in territory sales in 2019, 40% growth in 2018 and 40% growth in 2015• Expanded distributorship by 37% over past 8 years • Introduced numerous joint-sales initiatives with distributors in 13 countries to gain market share, increasing baseline business by 33%

Singapore

• Personally secured 10 new accounts under 17 months• Secured a medical staffing and mega cross-border deal, leading to overachievement of cross-border target by 500%• Successfully renewed existing client business for 3 major accounts in transportation/aviation industry within initial 6 months

Singapore

• Ranked "Top Account Manager" in 2009 and 2010• Led organizational growth of 135% in account retention in 2010• Led organizational growth of 145% in new account penetration in 2009 • Expanded personal active client base by 123% between 2009 to 2010

Singapore

• Achieved business profitability in 2006, within 28 months of inception• Growth of 31% in business revenue in 2006• Expanded contact centre team from 35 seats to over 65 seats• Increased contact centre operations to 24/7 client support for Singapore and Asia Pacific region• Won Silver Award, “Singapore Best Outsourced Contact Centre of the Year” in Oct 2006• Shortlisted for Regional Award, “Best Outsourced Contact Centre of the Year” in Oct 2006

Singapore

• Generated in excess of 140,000 leads and 27,000 direct sales over 5 years • Achieved 172% improvement in leads generation and 163% increased sales from 2004-2005• Personally handled 14 major roadshows from 2004-2006 generating more than 9,400 leads with a high closing rate of 22%• Achieved all-time high closing rate of 22% of leads generation in 2004• Reduced cost per lead for generating leads by 45% in 2004 & 2005• Achieved 400% improvement of leads generation at Income sales office at KK Women’s & Children’s Hospital during 2003-2005

Singapore

• Led a team of 8 staff stationed at Starhub Pte Ltd to provide first-level/ frontline technical helpdesk support• Assisted customers to resolve problems relating to Internet access as well as answer their enquiries and handle their feedback• Conducted induction, technical and product training for new staff

B Bus, Marketing, Management

Graduated in Top 15% cohort.

General Management Programme