Dhanesh Kumar Email & Phone Number

Varca

Spa operation

South Goa, Goa, India

Managing Spa Operation

North Goa

Handling Spa Operation in W Hotel Vagatour, Brand management spa by Clarins, day to day operation, sales and marketing,

India

Goa, India

 Responsible for all the day to day operations of International Spa, Ayurveda Spa and BeautyParlor. Responsible to provide wellness consultation for the guest under the wellness programs. Organize result-oriented training programs for all the levels of spa staff. Monitoring customer satisfaction with surveys, focus groups and comment cards. Lead and.

Ahmedabad, Gujarat, India

• Reporting to Business Head Hold regular staff meetings to keep staff up to date on all aspects of the Spa's operation.
• Interpret Financial Reports and provide expertise on (projected) Revenue vs. Expenses.
• Ensuring all tasks in the new spa set up or Spa operation's POP (Pre Opening Plan) are completed to ensure a successful opening according to International Brand Standards.
• Ensuring consistent spa/wellness experiences among the staff so that Brand standard and uniqueness is maintained.
• Monitoring and analyzing the products and services of competitive spas, to maintain a competitive advantage.
• Overseeing the retail outlets located in the hotel and maintaining high delivery of standards to the guests in order to drive revenue.

Uttaranchal, India

• Managing the coordination with Hotel and company as per contract.
• Attend management meetings and convey the all information to spa staff and company.
• Managing the outdoor schedules & tie-ups with major corporate and implementing sales promotional strategies.
• Ensure profitability of operations and supervise all aspects of SPA management including menu-planning.
• Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality.
• Ensuring maximum customer satisfaction by closely interacting with potential clients.

Goa

• Preparation and monitoring of SPA budgets and responsible for sales, costs and inventory control.
• Developing and implementing procedures for maintaining hygiene and quality standards.
• Managing the outdoor schedules & tie-ups with major corporate and implementing sales promotional strategies.
• Ensure profitability of operations and supervise all aspects of SPA management including menu-planning.
• Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality.
• Ensuring maximum customer satisfaction by closely interacting with potential clients.

Shimla Area, India

• Over all In-charge of spa operations.
• Defined and met the budget for the spa along with the P&L statement.
• Assisting the human resources department in recruitment and monitor relevant staff for their specific operations and trained according to spa standard.
• Responsible for purchase of spa products and supplies
• Tracking the foot falls.
• Formulating policies and procedures for improving the performance and operations of the spa in liaison with the General Manager and Karma spa wellness curator.

Mandi Area, India

• Provide consistent professional spa treatments and yoga therapies compliant with spa protocols and accepted documentation practices.
• Handle guests’ queries and concerns efficiently and politely.
• Help in all areas of spa operation as requested by organization.

Shimla Area, India

Mba;, Marketing Operations And Human Resource Management.

Spa Managment, Health And Wellness, General, A

Bachelor Of Arts (B.A.), Art/Art Studies, General, 2Nd Division

B.A.

Diploma In Yoga And Health Education, Yoga & Health, A

Yoga & Health Education

Physical Training Instructor, Health And Physical Education/Fitness, A

Activities and Societies: Physical Traning