Dhanesh Phaterpekar Email & Phone Number

As a versatile professional, I have spent the last 9 years of my professional career leading teams, managing projects and clients, driving sales, and overseeing operations in the IT, Real Estate and Hospitality industries. My track record highlights my competence in transitioning smoothly into diverse roles and excelling in them. I am a highly organized, creative, self-motivated individual, and I prioritize enhancing productivity, elevating KPIs, ensuring timely delivery, and implementing processes to enhance customer satisfaction.I discovered my fascination for processes involved in managing businesses during my earlier experiences, as well as my attraction to the challenges of optimizing and setting processes, problem-solving, and decision-making components, that help achieve the most efficient and effective results.As a nerd for optimizing production processes, as well as being extremely attentive to detail and curious about the inner workings of an organization, I have contributed to organizational improvements, increased productivity, and improved the final product or service delivered to customers.Some of the accomplishments in the last 2 years are: Increasing profits by 20%, helping reduce project lead time by 65%, increasing the overall CSAT score to 75%, helping maintain an 80% customer retention rate, and facilitating a culture of empathy amongst team members.In my personal life, I adhere to the principle of continuous self-improvement, improving my emotional IQ, and setting and optimising routines to ensure the holistic well-being of my mental and physical health.If you’re interested in learning more about my professional journey, connect with me on LinkedIn!