Dhanushka Amarakoon Email & Phone Number

Petaling Jaya, My

Colombo, Western Province, Sri Lanka

Experienced in leading large dynamic hybrid teams comprising developers and functional consultants. Managed diverse projects ranging from $0.3M to $1.3M, leveraging Agile and Scrum Principles for seamless delivery.My responsibilities encompass overseeing critical application support, driving new project implementations, and conducting impactful scrum ceremonies while contributing to scrum artifacts. Proficient in full-spectrum project management covering capacity, risk, schedule, scope, stakeholder, and budget management.Noteworthy achievements include establishing sustainable global structures, optimizing processes, and earning recognition for resolving critical stakeholder concerns."

Colombo District, Western, Sri Lanka

I was an outsourced employee from Creative Software. Please view the description for "Manager - Application Support at Creative Software"

Sri Lanka

Led a diverse hybrid team of developers and consultants, steering custom software development and Application Management Services (AMS). My role involved driving AMS offerings, overseeing software lifecycle management, and elevating customer satisfaction through technical consultations and global training initiatives.I take pride in streamlining AMS and client support integration processes and spearheading the development of core AMS systems using Python. Recognized by international clients (BRAT - Romania, TSS - South Africa, Johnston Press - UK) for delivering exceptional service.I've conducted comprehensive workshops for both internal and external stakeholders, fostering a culture of continuous skill development, both technical and non-technical.

Colombo, Western Province, Sri Lanka

Spearheaded the creation of a customized job recruitment portal for the US financial sector under the Lending Careers initiative, serving as the Technical Project Manager.Oversaw project execution and resource allocation as the Scrum Master, effectively handling a $0.6M budget to ensure project success.Proactively communicated with stakeholders, aligning deliverables, managing project risks, and facilitating transparent project reporting for seamless collaboration. Post-Project Evaluations & Training: Conducted post-project evaluations and conducted training sessions on Agile methodologies, test-driven development, and business communication to foster ongoing skill development.

Sri Lanka

I was an outsourced employee from Creative Software. Please view the description for "Manager - Application Support at Creative Software"

Sri Lanka

Directed the development of a comprehensive Computerized Maintenance and Asset Management System.Orchestrated Scrum ceremonies, provided coaching on Agile best practices, and implemented Scrumban methodology using Trello for enhanced project management efficiency.Proactively identified and mitigated project risks, collaborated with Product Owners for effective backlog management and roadmap building, fostering a culture of collaboration, transparency, and continuous improvement.

Sri Lanka

Led 5 teams across diverse software development projects, overseeing operations for top-quality software, on-time delivery, stakeholder management, and comprehensive project management covering risk, schedule, budget, and scope.Formulated and optimized comprehensive processes governing software development, digital media content management, sprint execution, content verification, and end-user device deployment for enhanced efficiency and effectiveness.

Colombo, Sri Lanka

At Creative, contributed to the FAST project for Microsoft, a robust enterprise search platform (ESP) delivering tailored solutions to clients like Elsevier.Led a dedicated team in customizing FAST ESP for Elsevier, overseeing design, testing, development, and documentation of ESP modules. Managed consultations with local and international clients, spearheaded specialized R&D on emerging technologies, and provided application management support.Key contributions include architecting the keybase admin web GUI and crafting the Business Continuity Plan for the ScienceDirect project, pivotal in ensuring project success

Colombo, Sri Lanka

I was an outsourced employee from Creative Software. Please view the description for "Team Lead- Software at Creative Software

Sri Lanka

At Avabill, I played a key role in the telecom billing platform team, spearheading the development of the InfoPro telecom provisioning module.Managed the end-to-end InfoPro product development, encompassing release management, project leadership, and technical support. Additionally, served as the lead engineer of the Java Special Systems Unit, pioneering custom solutions for internal clients

Masters, Business Administration

Honors Degree, Information Technology