Dhanush Rao Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

• Sales Specialist in Live Events: Serving as a dedicated sales specialist in the dynamic field of Live Events across New Zealand, responsible for promoting and selling event-related products and services to a diverse customer base.• KPI Achievement: Actively and consistently working towards the accomplishment of Key Performance Indicators (KPIs), striving to meet and exceed set targets and objectives, contributing to the overall success of the sales team.• Product Demonstration: Proficiently conducting product demonstrations, showcasing the unique features and benefits of event-related offerings, thereby enhancing the understanding and interest of potential customers.• Cross-Selling and Upselling: Demonstrating expertise in cross-selling and upselling by effectively identifying and recommending complementary products or additional services, thereby increasing sales revenue and providing comprehensive solutions to customers.• Objection Handling: Demonstrating adept objection-handling skills, addressing customer concerns or objections with professionalism and product knowledge, turning objections into opportunities for successful sales and customer satisfaction.• Market Analysis and Adaptation: Continuously monitoring industry trends, competitor strategies, and customer feedback to adapt sales approaches and products, ensuring a competitive edge in the market.

Gisborne, New Zealand

- Efficiently manage and coordinate schedules, ensuring the smooth operation of a store with a team of over 10 employees.- Lead the recruitment, training, and onboarding of new staff members, facilitating their transition into the work environment.- Collaborate with the facilities team to streamline the orientation process for new employees, aiming to provide a seamless and stress-free onboarding experience.- Successfully renegotiated vendor contracts, resulting in cost savings and enhanced services.- Implement an effective inventory control system for store supplies, optimizing resource allocation and reducing waste.- Standardize store ordering procedures, enhancing efficiency and maintaining consistent inventory levels.- Ensuring strict adherence to occupational health and safety regulations to maintain a secure and compliant work environment.

Auckland, New Zealand

• Active Participation in Sales Activities: Actively engage in sales activities, playing a vital role in handling customer inquiries, providing product information, and closing sales deals.• Customer Relationship Management: Foster and maintain strong customer relationships by addressing their queries, understanding their needs, and ensuring exceptional service to enhance customer satisfaction and loyalty.• Sales Support and Coordination: Collaborate closely with team members to coordinate sales orders, manage inventory, and arrange prompt deliveries to fulfill customer requirements efficiently.• Quotation Preparation: Skillfully prepare quotations, ensuring that they are accurate and meet the client's needs, helping to establish a professional and reliable image for the company.• Prospect Follow-up: Execute strategic follow-up techniques with potential leads and prospects, nurturing relationships, and converting them into valuable clients, thus contributing to the overall growth of the sales team.

Auckland, New Zealand

• Sales Specialist in Live Events: Serving as a dedicated sales specialist in the dynamic field of Live Events across New Zealand, responsible for promoting and selling event-related products and services to a diverse customer base.• KPI Achievement: Actively and consistently working towards the accomplishment of Key Performance Indicators (KPIs), striving to meet and exceed set targets and objectives, contributing to the overall success of the sales team.• Product Demonstration: Proficiently conducting product demonstrations, showcasing the unique features and benefits of event-related offerings, thereby enhancing the understanding and interest of potential customers.• Cross-Selling and Upselling: Demonstrating expertise in cross-selling and upselling by effectively identifying and recommending complementary products or additional services, thereby increasing sales revenue and providing comprehensive solutions to customers.• Objection Handling: Demonstrating adept objection-handling skills, addressing customer concerns or objections with professionalism and product knowledge, turning objections into opportunities for successful sales and customer satisfaction.• Market Analysis and Adaptation: Continuously monitoring industry trends, competitor strategies, and customer feedback to adapt sales approaches and products, ensuring a competitive edge in the market.

Pukekohe, Auckland, New Zealand

• Retail Store Operations Management: Taking charge of retail store operations, which includes responsibilities like the strategic reconfiguration of store layouts for optimized product placement, diligently maintaining inventory levels, and creating appealing product displays to boost sales and enhance the shopping experience.• Customer Service Excellence: Ensuring a high standard of customer service by promptly addressing and resolving customer issues and inquiries, both in-store and through social media platforms, while also efficiently coordinating deliveries for all stores located in the Auckland region.• Sales and Financial Management: Maintaining comprehensive records of sales, overseeing cash and credit transactions, accurately placing product orders, and efficiently managing exchanges and returns. This meticulous approach contributes to the smooth financial and operational functioning of the retail store.• Team Collaboration: Collaborating with the store team to coordinate various tasks, including staff training, ensuring compliance with company policies and procedures, and fostering a positive and productive work environment.• Visual Merchandising: Applying expert visual merchandising techniques to create appealing product displays, maximize store space, and drive customer engagement and sales.• Stock Control and Inventory Management: Implementing effective stock control procedures and meticulous inventory management to minimize losses, ensure accurate stock levels, and support the timely replenishment of products.

Rotorua, Bay Of Plenty, New Zealand

Managed business operations, including inventory maintenance, day-to-day activities, and staff recruitment.Conducted training sessions for new employees on business protocols and customer service standards.Responsible for roster management, payroll, and oversight of night markets in Auckland, Hamilton, and Rotorua.

India

Assisted customers with trading queries and provided information about the CRYPTOIDOL platform.Facilitated secure transfers of digital currency from customers' CRYPTOIDOL wallets to private wallets upon request.Utilized Ledger for storing and transferring cryptocurrencies, ensuring accuracy and security.Interacted with customers on social media platforms to enhance engagement and resolve inquiries effectively.

Post Graduation Diploma In Management, Business

Activities and Societies: Participated in voluntary work during orientation and other events held in campus

Bachelor Of Engineering - Be, Mechanical Engineering, 6.74 Cgpa