Dhanya S. Email & Phone Number

Dubai, Ae

Bengaluru, Karnataka, India

* SO / Demand Creation, Sanity checks on Demand validation.* Demand Tracking and status update to relevant stakeholders.* Resource Onboarding /Offboarding – Credentials/Laptop/Desktop/Seat.* Tagging / Extension / Roll off / OU Enablement, SHIFT/Roster data maintenance, Resource Register and Asset Register – Track NBT, Subcon.* Own Timesheet compliance for the account Travel arrangements / Expense submission.* Invoicing support for the account Support EM’s on Detailed forecasting in eMon & Forecast submission in SMART.* DL creation and Maintenance Reports – weekly/monthly if any, Account level updates. Coordination with Finance, HR and IT.

Hyderabad, Telangana, India

* Deliver change process from initiation and planning through to deliveryand Implementation.* Perform Regular Project Risk and Migration assessments for all Processes.* Maintain Reports for all Request within the requested time frame.* Monitoring Project Progress to verify that deadlines are met, budgets areadhered to, and Objectives are full fill.* Documents and Assists in correcting electronics security violations.* Produce Escalation Reports on recurring Issues and Issues not beingresolved.* Build a strong relationship with Technology and business partners.

Mysore, Karnataka, India

Project#2 UK based client in Banking Domain* Hands on experience in IMS, resource planning, project and compliance management , reporting and reviewing internal and external audit.* Manage access to company applications. Create and deliver reports to the senior management.* Conduct Meeting with clients to update or renew services and auditing

Mysore, Karnataka, India

Project: US based client in Retail and logisticsTechnology: Oracle, Citix, Rworld, Rquote, Instant Base, Order Organizer and R & DProject Description: This Project involves to handle application of the users, accounts, Organizations and all type of permission. It was one of the major application for the client.Responsibilities:* Supporting PM (Project Manager) or DM (Delivery Manager) on OTR(Order to Remittance) activities for their projects. Communicating with PM/ DM on a regular basis.* Creating SOW (Statement of Work) on behalf of Project Manager.* Once DPS is approved by the DM, it will reflect in OMS (Order Management System). Hence after, creating Letter of Engagement(LOE) using signed SOW from both the parties and creation of Project code with a unique code.* To help Project Manager in budgeting the project in PBS (Project Management System) and thereafter to keep track, so that the Actual efforts match with the Budgeted efforts.* Supporting the Project manager in preparing reports such as Billingtracker, Leave tracker, Timesheet tracker etc.* Executing Transactions as per prescribed guidelines and timeline such as verifying documents, processing bills, analysis of data, responding to complaints/queries on e-mail and interacting with vendors for order management and maintaining documentation of the documents provided by the client /customer. * Setting up of a contract between the customer and the client with the given documentation provided by both the parties and auditing the Documents provided.* Supporting the sales operations team with all customer support, administrative and account management functions.* Ensuring all the required parameters prescribed by the customer/client are met. * Understanding the needs of the customer and build credibility with the customer by providing them solution.

Dubai, United Arab Emirates

* Maintain project plans, project schedules and work hours of employees.* Organize and participate in stakeholder meetings and prepare MOM.* Documenting and following up on important actions and decisions frommeetings.* Preparing presentation materials and collating information for meetings.* Ensuring to avoid time overruns and project meets critical delivery.* Timelines Capture and facilitate mid way changes to the project.