Sr Technical Program manager, supporting the Insider Threat program and Common Control Frameworks at ServiceNow. Work with cross-functional teams and Project Managers to deliver program-level capabilities. Led team to create new capabilities in the CyberSecurity field for the ServiceNow platform. Work with security leadership at ServiceNow to identify all Insider Threat Risks and bring 3-year roadmap. Manage delivery of program through working with other PMs and team leads to deliver program.

- Led initiatives to identify and eliminate security risk at AMD.- Managed and led Projects for Data Classification, Network Access Control (NAC), Multifactor Authentication (MFA), Azure Information Protection (AIP), Cloud Access Security Broker (CASB), Endpoint DLP, Extended Detection and Response (XDR).- Managed team to implement multiyear infosec roadmap for Data Protection and Secure Connect Initiatives.

- As an IT Project/Program Manager, I am responsible for managing IT software development projects/programs for client and internal projects for Data center upgrade, IT tool migration and new tool development. - Expert in introducing and leading the adoption of standards and best practices across the project life cycle. - Build and motivate highly skilled developers, database admin, business analyst, infrastructures, interface and operation teams to deliver standardize project model for WMS software development. - Achieve project goal by collaborating with stakeholders at all management level, manage risks, issues and change control processes. Actively communicate project status to senior executives within IT and business organization. - Work on complex projects to rescue from failing. Audit and analyze project data and implement corrective actions to make project successful.

- Lead Customers projects related to global Unified Communications Contact Center and IT Infrastructure.- Lead and manage cross-functional teams for network assessment, design, testing and deployment of global UCCE (Unified Contact Center Enterprise) /VoIP Contact Center.- Delivered excellent customer service and gained respect of customers with positive results while staying in sync with organization strategy and standards.- Lead and provide expertise to cross-functional project teams. - Effectively utilize Microsoft Project and other softwares and development tools to track, manage and report on projects.- Participate in portfolio management and strategic project reviews to support the organization’s strategic business objectives.

- Work in Project Management Office(PMO) as a Project Support Office(PSO) Lead for IT Domain. - Manage IT infrastructure projects to improve performance.- Create and Maintain Project Management documentation and perform audit at different phase of project lifecycle

- Managed and assumed full responsibility for the lifecycle of assigned projects with high complexity from initiation to Completion across multiple regions, functions, and business units- Identified risks using SWAT analysis, minimize project risk exposure and mitigate risks that occurred to ensure project success.- Was responsible for creation and documentation of Product Breakdown Structure (PBS), PBS dictionary, WBS and Project Schedule. Prepare and maintain detailed project schedule in Primavera 6.2.1 for IT projects using Agile, Waterfall and Hammock methodologies.- Led several technical teams to successfully complete projects which include BI Tool, Data Warehouse and infrastructure implementations.- Managed project budget and keep projects within budget by defining project scope and reviewing changes to the scope.

- Managed Servers, BGP, WHMCS hosting and Hardware projects to make sure it flows correctly. - Implemented change control, communication and risk management procedures to effectively manage projects. Developed and maintained detailed project schedules, project plans, project estimates, resource plans and status reports throughout project life-cycle.

- This internship is Entrepreneurial Training Women and Girls Internship Program (ETWGIP) through U. S. Department of Transportation (US DOT).- Prepared and maintained project schedule, submittal logs and RFI logs for resolution of project issues. Assisted project manager & project team in project development, distribution, tracking and follow-up of project documentation.

- Assisted Project Manager, Sr. Estimator and Project Engineer from initiation to final delivery of projects to the customer.Assisted VP of Operations and project manager to support and maintain project schedule baseline, project scope and budget.- Prepared detailed project schedule for Frito-Lay, Verizon, Walmart and other projects using Microsoft Project and closely monitored the progress and quality of projects.- Worked with executives to prepare detailed warranty description and to bid Verizon Wireless project. Prepared SOW (Statement of Work), submittal log and close-out documentation for Frito-Lay projects.