Dharan Rajan Email & Phone Number

Toronto, On, Ca

Bengaluru, Karnataka, India

I primarily contributed to the business automation by helping integrate CRM (Salesforce) and the billing system (Zuora) to the Zenefits application.💠 User Sales Checkout Flow: Improved the overall user experience and performance up to 40%. a. By implementing the technological migration from Ember JS to React JS in the frontend. b. By rewriting the backend Checkout APIs focused on performance optimization and readability. c. And implemented GraphQL in the Checkout API transactions.💠 Implemented the Volume and Tiered pricing model in the application to bring in more flexibility over billing.💠 Managed new SKU (Stock Keeping Unit) launches across systems to get billed and renewed with discounts during the sales-assisted as well as self-serve checkouts.💠 Implemented OAuth 2.0 in the billing APIs.💠 Managed integrations with the third party apps Zywave and BgCheckr for billing.💠 Initiated performance optimization on the sales tasks by cutting down slow queries and N+1 queries which improved the overall performance by 4x.🗂️ Tech Stack: Django, React JS, Ember JS, TypeScript, GraphQL, Salesforce and Zuora.

Chennai Area, India

I played a key role in the development and enhancement of the SaaS-based project management software named Zoho Projects and below are my key achievements:💠 Module Ownership: User Access Control and Mail Integration.💠 Modernized the legacy vanilla JavaScript code into a modern, component-based architecture which improved code maintainability and scalability.💠 Developed an end-to-end user list component with advanced search filters, that scaled the user experience up by 3x.💠 Developed a customizable and responsive mail template library in the backend, that replaced all the static templates across teams.💠 Resolved multiple performance-related slow queries and memory overflow issues over time.💠 Managed over 500 customer tickets by conducting root cause analysis, debugging through live customer interactions, and implementing long-term fixes to mitigate potential impacts on system performance and user satisfaction.🗂️ Tech Stack: Java struts, JSP, Javascript, handlebar.js and MySQL.

Chennai, Tamil Nadu, India

I collaborated in the Android app development of multiple learning management systems (LMS)written over the Moodle framework.💠 Module Ownership: Courses and Student forum in the LMS.💠 Got the hands on experience with the end to end software development lifecycle by developing the APIs as well as implementing the same in the android apps till deployment.💠 Solved multiple android backward compatibility issues over different android devices and versions that improved the overall accessibility by 30%.🗂️ Tech Stack: Kotlin, Java, MySQL, C#, Xamarin, SyncFusion, Moodle framework and Firebase.