Dharini S. Email & Phone Number

Chennai, Tamil Nadu, India

Chennai

HR Advisor - APAC Payroll and BenefitsKey Result Areas: Directing end-to-end HR Operations of the unit from new hiring to termination/retirement along with the development, implementation and administration of compensation & benefits programs for the APAC region in accordance with group policies Managing day-to-day payroll operations; allocating & monitoring the team member’s workflow and preparing dashboards for management review; setting up targets, SOP & SLA, establishing and maintaining Quality & Productivity goals & planning for the process Developing and maintaining documentation and controls for all payroll related activities & procedures; providing guidance to the payroll. processors and workflow to ensure timely and accurate payroll processing. Monitoring the effectiveness of existing compensation practices and recommends changes that are cost-effective, consistent with compensation trends and corporate objectives and compliant with current legislation (pay equity, human rights) Rendering services as the subject matter expert & escalation point to resolve issues and continuously look for improvements in business. processes to enhance customer experience, efficiency improvement & cost-savings.  Establishing and maintaining a customer-oriented culture within the operations team that continuously strives to resolve customer. needs on the first point of contact.  Ensuring knowledge management of HR processes through proper documentation and process mapping and driving standardization and continuous improvement in the area of responsibility with data privacy and security.

Chennai

Senior HR Case Management AssistantKey Result Areas: Managed highest levels of client orientation, people management, attention to detail, and strong organizational skills; administered Metrics & Analytics, Separations and Appointments of resources globally, QA and Data Improvement, R&A for resolution metrics, and improvement in processes Managed complete medium to complex transaction processing (reviewing form accuracy, verifying eligibility, completing election/enrollments); managed fulfillment activities, including incoming and outgoing documentation, and conducting research and analysis for case resolution Supported projects within the HRDSO (e.g., identifying past trends in the HRDSO in order to recommend improvements, participate in process improvement sessions) Participated in the planning and execution of data quality improvement initiatives; involved in providing inputs to system upgrades, new system introductions, and data management activities Consistently pursue and acquire specialized abilities/skills and accept new challenges to meet critical needs within the HRDSO Reviewed HR Case Management Assistant work and provide recommendations to increase accuracy and efficiency.

Professional 1 - Measurement/Assistant ManagerKey Result Areas: Played a pivotal role in the integration of iSoft India, Applabs India (two new companies acquired by CSC Inc) by being part of the core team; provided a single view of all headcount, aligning to the right Cost Centre code, business units, Presented information (training to new Verticals & Acquired companies) on eManage & other internal tools for sourcing & demand management to GIES, GBS, FCG, iSoft & other Verticals/business units Highly proficient in MS Excel, automated several reports (Headcount, Utilization, Demand Vs Supply) and presented the same to CSC senior management on a regular basis (Daily/Weekly/Monthly dashboards)  Managed multiple activities including Resource Management, HR Operations, and entire Vendor Management for CSC, along with initial experience in working with Talent Acquisition for clients like PayPal, eBay, Aon Hewitt, Chrysler, Ford.

M.B.A, Hr & Marketing, 80%

Completed Masters in Business Administration, dual specialization in HR & MKTG, where Marketing was Mandatory. Also awarded 31st Rank.

12Th, Commerce

Studied Commerce & Accounts