Dharm Singh Email & Phone Number

Noida, Up, In

Delhi, India

• In Wipro, i had worked on Lenovo project, I was responsible for overseeing a team of Testing Engineers. • I am effectively communicating with client and maintaining a positive relationship. Listening client actively, respond promptly and appropriately, and handle difficult conversations or objections. • Our primary focus is on testing Lenovo servers ThinkSystemSR950V3/ ThinkSystemSR650V3/ ThinkSystemSR655V3/ for newly released firmware/Drivers and operating systems such as VMware, Rhel, Ubuntu, SUSE, and Windows.• I have also taken on several additional responsibilities for my team, which include:• Leading a team of Skilled Test Engineers.• A key SPOC for client and internal team.• Providing technical trainings for team members• Helping Engineers to understand test case and executing same.• Removing blockers for team • Log the issues identified during testing phase in Bugzilla, track the issues logged and provide necessary System/OS/FFDC/debug • logs to development team till the issue is root caused, fixed, verified, andclosed.• Update the test results and track the test status through TMT or Prove.

Gurugram, Haryana, India

• Executed installations of storage systems such as 3Par/MSA series in Datacenters.• Performed firmware and microcode updates in 3Par systems along with service processor enhancements.• Executed firmware upgrades for EVA 4400/6400, P9500, XP20k, XP 7, and MSA P2000 G3/2040/2050/1040.• Conducted comprehensive storage management tasks, covering LUN creation, assignment, expansion, and monitoring.• Managed 3PAR elements like CPGs, Virtual Volumes, and Host Additions, as well as services like AO, DO, Virtual Copy, Priority Optimization, and Remote Copy.• Possess extensive expertise in installing and configuring the Red Hat Linux operating system on Intel Xeon-based servers.• Proficiently manage disks using Logical Volume Manager (LVM) within the Red Hat Linux environment.• Skilled in performing patch upgrades to maintain system security and stability.• Experienced in setting up and configuring RHEL clusters, ensuring high availability and reliability.• Expertise in installing and configuring Windows clusters, enhancing system redundancy and performance.• Experienced in designing and implementing configurations in virtualization environments.• Install and configure various versions of ESXi, ranging from 5.0 to 8.0, ensuring virtualization efficiency.• Skillfully migrate physical servers to virtual machines using VMware Converter, enhancing resource utilization.• Specialized in VMware ESXi and vSphere environments, managing and optimizing resources through vCenter.• Configure HA and DRS clusters, alongside capacity planning for new clusters.• Implement FT for critical virtual machines, ensuring uninterrupted operation.• Effectively manage and monitor resource usage, guaranteeing optimal performance in virtual environments.• Perform seamless migration of virtual machine configuration files and virtual disks across different datastores.• Proficiently execute VMware vMotion and Storage vMotion for live virtual machine migration and storage optimization.

Gurugram, Haryana, India

Engaged with HPE Enterprise segment products encompassing storage and servers.• Executed installations of storage systems such as 3Par/MSA series within data center environments.• Performed firmware and microcode updates in 3Par systems along with service processor enhancements.• Executed firmware upgrades for EVA 4400/6400, P9500, XP20k, XP 7, and MSA P2000 G3/2040/2050/1040.• Oversaw tasks including CPG management, virtual volume handling, and host integration in 3PAR.• Conducted comprehensive storage management tasks, covering LUN creation, assignment, expansion, and monitoring.• Managed 3PAR elements like CPGs, Virtual Volumes, and Host Additions, as well as services like AO, DO, Virtual Copy, Priority Optimization, and Remote Copy.• Established and resolved issues related to replication setups.• Directly managed storage and fabric firmware upgrade initiatives.• Experienced in the installation of various HP/HPE servers including DL 360/380/560/580/980 Gen 6 to Gen10 and BL 460/465/660/665/870 G6 to G10.• Proficient in upgrading firmware for newly deployed servers.• Skilled in creating diverse hardware RAID configurations.• Demonstrated expertise in installing various operating systems such as Windows Server 2012/2016/2019/2022 and Linux distributions like RHEL, Ubuntu, and SUSE on servers.• Proven track record of upgrading firmware across a range of HPE servers in production environments.• Handled installation and configuration of HPE SAN switches, including models like SN3000b and SN6000b.• Established aliases and zones for interconnected servers and storage devices.• Conducted firmware upgrades within SAN environments.• Managed HPE's c7000 Chassis effectively.• Successfully installed OneView versions 3.5/4.0/5.0 and set up Synergy 12000 Frames.• Executed OS upgrades for OneView Appliances and managed Servers/Storage through OneView.• Updated HPE Synergy Firmware to optimize shared resources and server performance.

Delhi, Delhi, India

• Served as a Team Lead overseeing a group of 20 engineers in customer-facing field roles.• Led the team by setting a strong example, offering guidance, and conducting training sessions for team members. • Interacted with clients to address their inquiries and resolve any issues they had. Managed on-site customer escalations.• Conducted firmware upgrades on servers, ensuring optimal performance.• Prepared AMC renewal quotes for established HCL clients, while also creating new AMC opportunities to contribute to business growth. • Successfully handled the process of filling AMC tenders for clients like State Bank of India, resulting in numerous contract wins for HCL India

Delhi, India

• Served as a Team Lead overseeing a group of 20 engineers in customer-facing field roles.• Led the team by setting a strong example, offering guidance, and conducting training sessions for team members. • Interacted with clients to address their inquiries and resolve any issues they had. Managed on-site customer escalations.• Conducted firmware upgrades on servers, ensuring optimal performance.• Prepared AMC renewal quotes for established HCL clients, while also creating new AMC opportunities to contribute to business growth. • Successfully handled the process of filling AMC tenders for clients like State Bank of India, resulting in numerous contract wins for HCL India

Bhopal, Madhya Pradesh, India

Worked as Field and Onsite engineer in customer facing roles.Handling customer escalations on field and had worked under extreme pressure.Providing OS support to the biggest banking sector like state bank of india.

Bhopal, Madhya Pradesh, India

Worked as Field and Onsite engineer in customer facing roles.Providing Desktop support in field for banking sector client of HCL in India.Windos OS instalation in desktop and ServersReplacement of the different parts (FRUs) in the Desktops.