Meet to client requirements Recording customer’s complaints and working with the management to provide solutions Check staff and supervisor attendance and deployment of location. Monitor staff and supervisor work. Staff briefing and de-briefing. Food and Beverage management. Food court cleaning management. Check Housekeeping store, materials and stock status. Check all Housekeeping machinery status Site issues updating to back office by daily reporting system. Staff and supervisor meeting and training. Plan to Implementation of new standard systems. Take rounds to all area with area supervisor and team leader Check the issues of staff salary, ESI, Uniform and PF issues with concern department. Monitor gardening works. Maintain daily ,weekly and monthly documents Conduct R&R programs to staff.Key Skill/Expertise:  Vendor Management General Administration Procurements Facility Management Safety and Security Travel and Transport Office Setup Real Estate