Dharmaraj C Email & Phone Number

Chennai, Tamil Nadu, India

1. Managing a 19-member team for healthcare AR calling, ensuring client satisfaction.2. Developing and maintaining SOPs for streamlined operations.3. Communicating client updates to ensure team compliance.4. Monitoring KPIs, providing targeted training for improvement.5. Facilitating meetings, documenting outcomes for action.6. Identifying process inefficiencies, driving improvements.7. Tracking errors, providing feedback, supporting growth.8. Maintaining detailed performance reports for informed decisions.

Tamil Nadu, India

*Evaluating, Managing and Improving every team members performance.*Generating reports to keep track of teams performance.*Collaborating with other departments like charging, coding and payments to resolve the issues with the claims.*International voice process in denial management.*Making calls to US Insurance companies to resolve the denials*Attending inbound calls from surgery centers, Insurances, Patients and Attorney offices to resolve their query.

Chennai, Tamil Nadu, India

I have worked as payment Specialist about 1.6 years.Responsibilities:*working for provider side*Processing payment to the provider*Analyzing the given EOB and to post denial.*Good knowledge of background process of US healthcare sytem

Diploma In Computer Engineering, College/University Preparatory And Advanced High School/Secondary Diploma Program

Diploma in Computer Engineering

10Th Standard