1)Manage 2 rotational programs(Corporate Analyst Development Program and Human Resource Development Program) at a Pan India level.2) Responsible for performance management, training needs, exit interview for the CADP and HRADP analysts.3) Manage PRIDE, VETS and Access ability internship program for India

1)Competency Mapping in Operation departmentsDeliverables • Identified skill gaps of employees for 11 different positions in 4 operation departments and mapped training needs for different positions to achieve 100% compliance. • Identified process flaws and suggested them solutions and saved cost upto Rs 175,0002) Analysis of Guest Feedback using Data Analytics Deliverables • Identified guest experience gaps and mapped training needs to achieve 100% compliance. • Integrated OPERA and TRUST YOU systems data to identify timings when maximum mistakes are done by employee.3) Recruitment of Front office associates (Sourcing, screening, selection, interviewing) 4) Registration of new employees on PYRPY Portal(12% EPF deduction for employer). 5) Registration of apprentices on Government Apprenticeship Portal. 6) Conducted Employee Engagement Activities, Townhall meetings. 7) HRIS