Dharmender Singh Email & Phone Number

Denver, Co, Us

Leading a team to deliver bank fraud transaction alerts using Agile reducing dollar loses and work management tool in AML space used by credit group for loan approvalLed team to deliver merger program of two banks and successfully migrating customers and profiles to Truist platform for reducing false positive on 50% customersNegotiated Statements Of Work (SOW) for third party vendor products (Early Warning Services (EWS), Lexis-Nexis, Actimize)Led team to deliver priority solutions on significant fraud attacks saving millions of dollars in fraud losseCollaborated with Fraud Operations and Analytics team to research recent fraud trends and prioritize bank responseManage and escalate issues and risks during weekly status presentation with managementManaged staffing, financial forecast and ensuring actuals trend are meeting forecastImplemented Agile and DevOps for faster implementationTechnology Domain: Java, Mainframe, .NET, MSSQL, Third Party products (EWS, LN, IFM)

Implemented XO customer migration to Verizon business platform paving way for XO systems and infrastructure decommission ($220M billing revenue)Stake holder engagement to deliver monthly work products achieving 100% IBM monthly revenue targetsLed team as Agile Product Owner for XO VoIP Products and setting up VoIP in VerizonCollaborated with business and network team for product catalog setup and ensuing VoIP order is working in end-to-end systemsCollaborated with business on XO contract migration and setup in Verizon Led team to test monthly XO customer migration cycle, identify and resolving issues for seamless production implementationDelivered more than 80 work products as per SOW meeting 100% deliverables Collaborated with Verizon business and IT SMEs on design documents for product catalog, contracting (GCT), order and quoting (PQ), pricing (vPrice) and telephone profile (iPro) for VoIP, PLTDM and MNS products as per Verizon Agile delivery modelNegotiated with Verizon business and IT managers/directors for work product approvals

• Technical lead for Sprint Order management portfolio (Oracle eBusiness Suite)• Led team response during major phone launches ensuing orders are generated and tracked• Increased, by 30%, IBM footprint in testing and release management areas• Assigning and tracking project work products to teams based in India and Brazil• Lead the onshore and offshore delivery team to deliver projects on time• Presenting customer on progress of projects and issues• Technology Domain: Oracle OMIM, Oracle BPEL SOA, Unix shell scripting

• As technical lead led migration of legacy application to Informatica ETL platform• Learner and guided team on migration strategy and Informatica tool• Lead the onshore and offshore delivery staff to deliver projects on time• Accountable for technical delivery of all projects• Developed and delivered multiple projects as an individual contributor• As SME did feasibility study, solution creation and estimation• Technology Domain: Informatica, Informix, Oracle, C, Unix, ESQL (Pro *C)

Mumbai, Maharashtra, In