Managing procurement from diverse vendors (Harnesses, Housing, CCTVs, etc.), monitored stock levels, optimized costs, promoted after-sales services, and provided technical support while fostering strong customer relationships and collaborating with internal teams for service excellence.

Managed a team of service engineers, overseeing complaint distribution, service planning, material management, and repairs of solar lights, LED lights, charge controllers, inverters, and UPS, while designing AJB and AC distribution boxes to ensure effective service delivery.

Developed service plans for engineers to ensure effective customer support, while managing complaint-related materials to resolve service issues efficiently.

Worked as a Senior Engineer at a company specializing in the manufacturing of solar street lights, solar inverters, and LED lights, overseeing product development and quality assurance.

Specialized in repairing a wide range of electronic devices, including keyboards, mice, monitors (CRT, TFT), SMPS, subwoofers, UPS, and DVDs.

Expert in repairing various electronic circuits, including monitors, SMPS, and both off-line and on-line inverters/UPS systems.

Specialized in repairing off-line and on-line UPS inverters, CRT monitors, and SMPS units.

Specialized in the repair and maintenance of Inverter UPS systems and servo motors.