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Dharmendra Kumar Sharma Email & Phone Number

Customer Relations Head with BMW-Sanghi Classic, Jaipur at SANGHI CARS (INDIA) PRIVATE LIMITED
Location: Jaipur, Rajasthan, India 8 work roles 1 school
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Role
Customer Relations Head with BMW-Sanghi Classic, Jaipur
Location
Jaipur, Rajasthan, India

Who is Dharmendra Kumar Sharma? Overview

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Quick answer

Dharmendra Kumar Sharma is listed as Customer Relations Head with BMW-Sanghi Classic, Jaipur at SANGHI CARS (INDIA) PRIVATE LIMITED, based in Jaipur, Rajasthan, India. AeroLeads shows a matched LinkedIn profile for Dharmendra Kumar Sharma.

Dharmendra Kumar Sharma previously worked as Head of Customer Relations at Sanghi Cars (India) Private Limited and Head of Customer Relations at Ajmer Road Volkswagen. Dharmendra Kumar Sharma holds Master Of Business Administration (M.B.A.), Operations Management, A from Symbiosis Center For Distance Learning.

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Email format at SANGHI CARS (INDIA) PRIVATE LIMITED

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SANGHI CARS (INDIA) PRIVATE LIMITED

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Profile bio

About Dharmendra Kumar Sharma

Over 23+ years of experience in Sales & Marketing, Channel management coupled with strong man management skills. Currently designated as a Customer Relations Head with BMW-Sanghi Classic, Jaipur significant exposure in implementing competitive sales programmes to increase product awareness and enhance business growth. I am demonstrating skills in customer relationship management with the ability to devise effective strategies to drive customer delight. Adapt at identifying and developing key government and institutional clients for business excellence and accomplishment of targets with SCIPL. An effective communicator with strong leadership skills, logic and analytical abilities coupled with strong inter-personal skills.Specialties: Sales & Marketing OperationsBusiness Developmentcoordinating frontline/backline Customer Service by interacting with clients & coordinating with concerned departments for problem resolution.Man Management leading & monitoring the performance of team members to ensure efficiency in operations and meeting of individual & group targets.recruitment and training of total manpower required at the base in coordination with the regional HR and using balance score cards of all reporting staffs.

Listed skills include Customer Service, Business Development, Recruiting, Training, and 16 others.

Current workplace

Dharmendra Kumar Sharma's current company

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SANGHI CARS (INDIA) PRIVATE LIMITED
Sanghi Cars (India) Private Limited
Customer Relations Head with BMW-Sanghi Classic, Jaipur
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8 roles

Dharmendra Kumar Sharma work experience

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Head Of Customer Relations

Current

Jaipur, Rajasthan, India

Duties: Monitor the customer satisfaction through PSF, PVF, PTIF and PCFF. Prepare schedule for my team. Overall responsible for complaint management process (for Sales and Aftersales) in the organization. Ensure customer grievances are handled in a timely and professional manner by finding tailored and effective solutions to increase customer.

Jun 2019 - Present

Head Of Customer Relations

Ajmer Road Volkswagen

Jaipur, Rajasthan, India

Emphasize on customer satisfaction through thorough analysis of their complaints and plan effective countermeasures to ensure smooth operations and also time to time analysis of implementation status of countermeasures. Initiate activities to enhance the delight factor for customers.High customer satisfaction helps us to get more.

Mar 2018 - Jun 2019

Head Of Customer Relations

Saga Automotives India Pvt Ltd.

Jaipur, Rajasthan, India

Emphasize on customer satisfaction through thorough analysis of their complaints and plan effective countermeasures to ensure smooth operations and also time to time analysis of implementation status of countermeasures. Initiate activities to enhance the delight factor for customers.High customer satisfaction helps us to get more.

Jul 2016 - Feb 2018

Head Of Customer Relations

Jaipur, Rajasthan, India

 Monitor the customer satisfaction through PSF, PVF, PTIF and PCFF. Prepare schedule for my team. Overall responsible for complaint management process (for Sales and Aftersales) in the organization. Ensure customer grievances are handled in a timely and professional manner by finding tailored and effective solutions to increase customer satisfaction..

Mar 2014 - Jun 2016

Head Of Customer Relations

Mgr Automobiles Pvt. Ltd.

Agra, Uttar Pradesh, India

 Monitor the customer satisfaction through PSF, PVF, PTIF and PCFF. Prepare schedule for my team. Overall responsible for complaint management process (for Sales and Aftersales) in the organization. Ensure customer grievances are handled in a timely and professional manner by finding tailored and effective solutions to increase customer satisfaction..

Jan 2010 - Feb 2014

Team Leader

Agra Area, India

Job Profile Handling the team of three Sections.  Identifying sales targets, developing sales plans, analyzing market trends and maintaining sales performances. Maintaining all the stocks reports and sales reports. Giving the requirement of stock towards warehouse & Head office. Responsible for motivational behaviour towards the entire team. Liaise.

Jun 2006 - Dec 2009

Showroom Manager

Agra Area, India

Job Profile To interact with the company through e-mail. To maintain the DSR of the showroom. To manage the staff. To handle the customers. To report the company monthly stock and sale. To confirm the orders on phone. To provide the after sale service to the customers. To keep an account of stock. To do online billing. To confirm the delivery.

Jul 2003 - May 2006

Marketing Executive

Pepsi Snacks & Marketing Co.Ltd.

Agra Area, India

Job Profile Day to day visit to the retailers and wholesalers. Maintaining DSR, WSR of Salesmen. Keep rotating the products from one point to other. Promoting the sales. Achieving the sales targets. Handling the Customer complaints. Replacement of expired products with fresh ones. Collect D.D. from the Distributors. Handling the problems of.

Sep 2000 - May 2003
1 education record

Dharmendra Kumar Sharma education

  • Symbiosis Center For Distance Learning
    Symbiosis Center For Distance Learning
    A
FAQ

Frequently asked questions about Dharmendra Kumar Sharma

Quick answers generated from the profile data available on this page.

What company does Dharmendra Kumar Sharma work for?

Dharmendra Kumar Sharma works for SANGHI CARS (INDIA) PRIVATE LIMITED.

What is Dharmendra Kumar Sharma's role at SANGHI CARS (INDIA) PRIVATE LIMITED?

Dharmendra Kumar Sharma is listed as Customer Relations Head with BMW-Sanghi Classic, Jaipur at SANGHI CARS (INDIA) PRIVATE LIMITED.

Where is Dharmendra Kumar Sharma based?

Dharmendra Kumar Sharma is based in Jaipur, Rajasthan, India while working with SANGHI CARS (INDIA) PRIVATE LIMITED.

What companies has Dharmendra Kumar Sharma worked for?

Dharmendra Kumar Sharma has worked for Sanghi Cars (India) Private Limited, Ajmer Road Volkswagen, Saga Automotives India Pvt Ltd., Pinkcity Motors Private Limited, and Mgr Automobiles Pvt. Ltd..

How can I contact Dharmendra Kumar Sharma?

You can use AeroLeads to view verified contact signals for Dharmendra Kumar Sharma at SANGHI CARS (INDIA) PRIVATE LIMITED, including work email, phone, and LinkedIn data when available.

What schools did Dharmendra Kumar Sharma attend?

Dharmendra Kumar Sharma holds Master Of Business Administration (M.B.A.), Operations Management, A from Symbiosis Center For Distance Learning.

What skills is Dharmendra Kumar Sharma known for?

Dharmendra Kumar Sharma is listed with skills including Customer Service, Business Development, Recruiting, Training, Team Management, Merchandising, Retail, and Marketing.

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