Dharmendra Murugesan Email & Phone Number

Chennai, Tamil Nadu, India

Operations Analyst and Business Analyst with expertise in Power BI, ISMS, Event Management and Planning, Workforce Management, Capacity Planning, Data Analysis, and Data Science. Skilled in optimizing operations, driving business insights, and implementing robust data-driven strategies.

Bengaluru, Karnataka, India

As a Certified Data Analyst and Subject Matter Expert, I specialize in leveraging data to drive strategic business growth and operational excellence. With a robust background in Operations Management, Operations Research, Management, and Marketing, I bring a comprehensive understanding of business dynamics to every project.In my current role, I conduct thorough data analyses to support day-to-day operations, providing detailed insights into departmental growth. Utilizing Power BI, I prepare and present daily, weekly, and monthly team reports, offering a clear view of our performance metrics.Key responsibilities include:Conducting comprehensive data analysis to enhance operational efficiency and business growth.Preparing and presenting detailed reports using Power BI to track team performance.Acting as a Subject Matter Expert in Operations Management, Operations Research, Management, and Marketing.Analyzing team activities to identify discrepancies and ensure smooth workflow.Allocating tasks based on team members' availability to optimize productivity.Delivering high-quality technical solutions tailored to the needs of students and professors.With a keen eye for detail and a strategic mindset, I am dedicated to providing valuable insights and efficient solutions that propel organizational success.

India

As a seasoned Subject Matter Expert, I bring extensive knowledge and expertise to multiple freelancing platforms, including Chegg, Course Hero, Bartleby, Transtutors, and Studypool. My specialties encompass a broad range of disciplines such as Operations Management, Operations Research, Management, Marketing, and Statistics.Key highlights of my freelance work include:Providing expert guidance and solutions in Operations Management, Operations Research, Management, Marketing, and Statistics.Supporting students and professionals by delivering high-quality, reliable answers and insights on various academic and practical queries.Enhancing learning experiences through clear, concise explanations and practical examples.Maintaining a high level of accuracy and detail in all my contributions to ensure optimal learning outcomes.With a commitment to excellence and a passion for education, I strive to empower learners with the knowledge and tools they need to succeed in their academic and professional pursuits.Solving questions/Assignment efficiently and maintaining the quality score above 95%.Working as subject matter expert in many subjects’ areas such as Management, Statistics and Probability, Project Management, Quality Management, Marketing, Supply Chain management and so on.

Coimbatore Area, India

As a dedicated professional with a wealth of experience in client management, operations coordination, and lean management, I excel in delivering high-quality support and solutions that drive business success. My expertise spans a variety of functions, ensuring seamless operations and exceptional client satisfaction.Key responsibilities in my current role include: Audit entire functions such as Admin, HR, Operations, and others at regular interval according to Information Management Security System (ISMS) guidelines and provide necessary recommendations and action plans. Ensure appropriate risk mitigation and control processes are in place for security incidents as required. A key resource on the Information Security Management System (ISMS) team Assist clients (JM) through email and telephone, clarifying their inquiries in the pre- and post-production stages. Conveying priority requests and feedback from clients, and communicating with the corresponding team to provide results. Escalate complaints from clients immediately to the concerned department and take necessary actions. Allocate manpower/files for the entire team based on file inflow and closely monitor the team to achieve TAT. Plan for OT during high inflow periods and oversee the entire production process of the projects. Track and analyze overall employee productivity using the DMAIC method. Prepare daily, weekly, and monthly reports and track performance accordingly. Coordinate with all functions to meet customer expectations in delivery and quality. Book rooms or venues for internal and external meetings. Handle overall documentation, maintain the database, and prepare MIS for the operations team. A key resource on the Business Continuity Management (BCM) team. Organize daily, weekly, and monthly cross-functional team meetings, value stream mapping, lean roadmap meetings, Five S, and KAIZEN. Conduct upstream analysis and problem solving through PDCA and DMAIC.

Master Of Business Administration (M.B.A.), Operations And Finance

Activities and Societies: Won 2nd prize in CASE STUDY program conducted by Aparajitha and Confederation of Indian Industry at Madurai.

Bachelor’S Degree, Computer Science Engineering

Activities and Societies: Student secretary of CSE Department Association (CETA), Selvam College of Technology. Student placement.

High School, Biology - Mathematics

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