Dharmendra S.

Dharmendra S. Email and Phone Number

Sr Technical Manager - TOMS Platform @ Netcracker Technology
Bengaluru, KA, IN
Dharmendra S.'s Location
Bengaluru, Karnataka, India, India
About Dharmendra S.

I specialize in driving technical innovation and delivering high-quality solutions. Currently, I focus on cloud development and other innovative initiatives at NetCracker Technology, utilizing a robust cloud tech stack to enhance system performance and scalability.Key Highlights:Java Ecosystem Expertise: Extensive experience in the Java stack, including frameworks and tools, enabling me to develop and support robust applications in both monolithic and cloud environments.Leadership in Team Management: Proven ability to lead and manage teams effectively, ensuring alignment with organizational goals and driving performance through KPI management.Technical Assistance & Support: Solid background in providing technical assistance, product support, and managing escalations to enhance client satisfaction.Client Interactions: Strong skills in engaging with clients to understand their needs and deliver tailored solutions.International Collaboration: Successfully worked with cross-functional teams in fast-paced environments, fostering innovation and collaboration across cultures.

Dharmendra S.'s Current Company Details
Netcracker Technology

Netcracker Technology

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Sr Technical Manager - TOMS Platform
Bengaluru, KA, IN
Dharmendra S. Work Experience Details
  • Netcracker Technology
    Sr Technical Manager - Toms Platform
    Netcracker Technology
    Bengaluru, Ka, In
  • Netcracker Technology
    Senior Technical Manager
    Netcracker Technology Oct 2018 - Present
    Bengaluru, Karnataka, India
  • Netcracker Technology
    Technical Manager
    Netcracker Technology Mar 2018 - Oct 2020
    Bengaluru, Karnataka, India
  • Netcracker Technology
    Technical Lead
    Netcracker Technology Jan 2016 - Feb 2018
    Bengaluru, Karnataka, India
  • Tech Mahindra
    Technical Specialist
    Tech Mahindra Sep 2013 - Dec 2015
    Bengaluru, Karnataka, India
    HALO-OCX (High Automation Low Overhead - Order Capture Xpress) – AT&T:HALO-OCX is a middleware application designed to streamline and optimize order processing for AT&T’s customers. The system focuses on reducing manual overhead while enhancing automation in order management.Key Contributions:Order Processing Engine Development: Developed and implemented a high-performance order processing engine that efficiently handles customer orders, ensuring faster processing times and improved accuracy.System Integration: Integrated HALO-OCX with external systems, enabling seamless communication across various platforms, which is crucial for maintaining order consistency and ensuring real-time data synchronization.Middleware Development & Maintenance: Contributed to the middleware's development, ensuring it remained scalable and could handle large volumes of data. Additionally, worked on regular maintenance and updates to keep the system running efficiently.ABM-ROS (AT&T Business Manager Regional Ordering System): AT&TABM-ROS involved transforming a legacy application Visual Basic into a modern, portal-based order management solution for AT&T. The focus was on improving user experience, flexibility, and system integration.Key Responsiblities:Portlet Development: Designed and developed portlets for the new portal-based system, allowing for a more modular and user-friendly interface.Workflow Management: Implemented a flexible workflow engine that allowed for dynamic task management and order routing, improving operational efficiency.System Integration: Integrated the new portal-based system with various external systems, ensuring seamless data exchange and reducing the potential for errors.Testing & Deployment: Successfully managed the testing and deployment phases, ensuring the smooth transition from the legacy system to the new portal-based solution, with minimal disruption to business operations.
  • Tech Mahindra
    Senior Software Engineer
    Tech Mahindra Oct 2011 - Aug 2013
    Bengaluru, Karnataka, India
    ADLI_PHOENIX (Assigned Design and Logical Inventory) – British TelecomA centralized platform developed for British Telecom to manage network devices and services, optimizing network planning and provisioning.Key Responsibilities:Logical Modeling & Network Creation: Developed solutions for creating and structuring network infrastructure, tailored to British Telecom's specific needs.Capacity Management & Service Provisioning: Designed tools to manage network capacity and streamline service provisioning, ensuring efficient resource utilization and improved operational performance.Diagnostic Tool Development: Created diagnostic tools for monitoring network performance and enhancing fault detection, contributing to better service reliability and operational efficiency.
  • Capgemini
    Consultant
    Capgemini Dec 2009 - Dec 2010
    Pune, Maharashtra, India
    HSBC GRV Overview:HSBC GRV is a web-based console used by Customer Service Representatives (CSR) and Collection Agents for managing monetary recoveries. The system provides essential customer information such as account details, balances, and contact information. It organizes this data into various modules, including Last Payment Details, Relationship Numbers, Loyalty Points, Redemptions, Fraud Detection, PIN Generation, Delinquency Levels, Chargebacks, Message Alerts, and more. GRV consolidates this information to create a comprehensive customer dashboard.Key Responsiblities:Memo Module Development: Led the development of the memo module, facilitating notifications to customers.Data Parsing: Parsed data received from COBOL systems via WebSphere MQ, ensuring seamless data integration.Data Decryption: Implemented Base64 decoding to securely handle sensitive customer
  • Cybage Software
    Software Engineer
    Cybage Software Feb 2007 - Dec 2009
    Pune Area, India
    Symantec Patch Management Tool (PMGMT)Brief Summary : Its an interesting project where we provide remote installation of security , vulnerabilites patches released by big companies like Microsoft, Adobe, Apple, Mozilla,Sun etc on customer infrastructure via Alitiris agent.Key ResponsibiltiesAutomated patch analysis & distribution: Streamlined patch delivery using web-based consoles and ensured effective vulnerability mitigation.Enhanced patch intelligence: Led development of tools (Binary Comparator, Inventory Rule Checker) to analyze updates and identify vulnerable systems.Multilingual support: Implemented patch translation for global user base.

Dharmendra S. Education Details

Frequently Asked Questions about Dharmendra S.

What company does Dharmendra S. work for?

Dharmendra S. works for Netcracker Technology

What is Dharmendra S.'s role at the current company?

Dharmendra S.'s current role is Sr Technical Manager - TOMS Platform.

What schools did Dharmendra S. attend?

Dharmendra S. attended Centre For Development Of Advanced Computing (C-Dac), Udacity, Army Public School Pathankot.

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