Dharmendra S. Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

HALO-OCX (High Automation Low Overhead - Order Capture Xpress) – AT&T:HALO-OCX is a middleware application designed to streamline and optimize order processing for AT&T’s customers. The system focuses on reducing manual overhead while enhancing automation in order management.Key Contributions:Order Processing Engine Development: Developed and implemented a high-performance order processing engine that efficiently handles customer orders, ensuring faster processing times and improved accuracy.System Integration: Integrated HALO-OCX with external systems, enabling seamless communication across various platforms, which is crucial for maintaining order consistency and ensuring real-time data synchronization.Middleware Development & Maintenance: Contributed to the middleware's development, ensuring it remained scalable and could handle large volumes of data. Additionally, worked on regular maintenance and updates to keep the system running efficiently.ABM-ROS (AT&T Business Manager Regional Ordering System): AT&TABM-ROS involved transforming a legacy application Visual Basic into a modern, portal-based order management solution for AT&T. The focus was on improving user experience, flexibility, and system integration.Key Responsiblities:Portlet Development: Designed and developed portlets for the new portal-based system, allowing for a more modular and user-friendly interface.Workflow Management: Implemented a flexible workflow engine that allowed for dynamic task management and order routing, improving operational efficiency.System Integration: Integrated the new portal-based system with various external systems, ensuring seamless data exchange and reducing the potential for errors.Testing & Deployment: Successfully managed the testing and deployment phases, ensuring the smooth transition from the legacy system to the new portal-based solution, with minimal disruption to business operations.

Bengaluru, Karnataka, India

ADLI_PHOENIX (Assigned Design and Logical Inventory) – British TelecomA centralized platform developed for British Telecom to manage network devices and services, optimizing network planning and provisioning.Key Responsibilities:Logical Modeling & Network Creation: Developed solutions for creating and structuring network infrastructure, tailored to British Telecom's specific needs.Capacity Management & Service Provisioning: Designed tools to manage network capacity and streamline service provisioning, ensuring efficient resource utilization and improved operational performance.Diagnostic Tool Development: Created diagnostic tools for monitoring network performance and enhancing fault detection, contributing to better service reliability and operational efficiency.

Pune, Maharashtra, India

HSBC GRV Overview:HSBC GRV is a web-based console used by Customer Service Representatives (CSR) and Collection Agents for managing monetary recoveries. The system provides essential customer information such as account details, balances, and contact information. It organizes this data into various modules, including Last Payment Details, Relationship Numbers, Loyalty Points, Redemptions, Fraud Detection, PIN Generation, Delinquency Levels, Chargebacks, Message Alerts, and more. GRV consolidates this information to create a comprehensive customer dashboard.Key Responsiblities:Memo Module Development: Led the development of the memo module, facilitating notifications to customers.Data Parsing: Parsed data received from COBOL systems via WebSphere MQ, ensuring seamless data integration.Data Decryption: Implemented Base64 decoding to securely handle sensitive customer

Pune Area, India

Symantec Patch Management Tool (PMGMT)Brief Summary : Its an interesting project where we provide remote installation of security , vulnerabilites patches released by big companies like Microsoft, Adobe, Apple, Mozilla,Sun etc on customer infrastructure via Alitiris agent.Key ResponsibiltiesAutomated patch analysis & distribution: Streamlined patch delivery using web-based consoles and ensured effective vulnerability mitigation.Enhanced patch intelligence: Led development of tools (Binary Comparator, Inventory Rule Checker) to analyze updates and identify vulnerable systems.Multilingual support: Implemented patch translation for global user base.

Diploma Of Education, Information Technology

Udacity Dmnd, Digital Marketing

Science