Dharmendra Singh Email & Phone Number

• Highly motivated IT professional with more than 20 years of extensive experience in the specific areas of IT Delivery Management, PMO Services, Stakeholder Management, Service Management and Projects management on Development, Implementations, Integration, Migration, Cutover & Transition. Specific expertise and exposure in the areas of running on-going IT operations/ Delivery Management/service delivery teams (with budget accountability), setting up IT service delivery organizations and outsourcing/shared services. A strong team player and leader with excellent track record of setting up teams and new capabilities, with noted strengths including excellent analytical, interpersonal and creative problem solving skills.• Specialties: ITIL Delivery & Service Manager v3 certified, Project Management (PRINCE2 Practitioner certified), and Business Continuity Planning, Software Needs Assessment, Business and Service Level Agreements, Team and Project Leadership (including people management of teams of different sizes and complexity), Financial Management (including budget management and cost reduction).• Management: Having good idea about planning of projects, understanding of client requirement, scoping of project. Well versed in Onshore-Offshore model. Good Understanding of Client-Relationship Management and Vendor Management including SLAs handling.