• A competent professional with 16 years of experience and demonstrated proficiency in Sales & Marketing, Business development, Channel Management, After Sales Service, Team handling, Customer Relationship management, Crisis management.• Currently Associated with Akzonobel India Ltd – Refinish Business as an Acquisition head, Gujarat.• Skilled in increasing business, exceeding the sales targets by exploring business potential and cultivating long-term profitable, sustainable and productive customer relationships.• Solution-driven, customer centric professional with significant experience in handling all aspects of sales & service function.• Sound knowledge of different operations and activities related to service processes such as organizing service camp, addressing and redressal of technical complaints to the satisfaction of customers.• Adept in maintaining cordial relationship with clients, ensuring quality and service norms leading to high levels of customer satisfaction and business retention.