• RFI/RFP reviews and building pre-engagement consensus with clients on information security capabilities• Information security controls deployment and compliance management for client engagements• Information security audits and risk management• Governance and metrics reporting to senior management and client partners• Investigation of Information security breach and supporting forensic investigation by experts• Design and deployment of information security awareness program• Assess current technology architecture for vulnerabilities, weaknesses and for possible upgrades or improvement• Communicate information security goals and new programs effectively with other department managers within the organization

Transition Management is one of the most important roles in any organization involved in outsourcing or offshoring. A Transition Manager is responsible for migrating the function or the process from the donor location or organization to the outsourcing organization. Because of the nature of the role, a Transition Manager needs to have a variety of skills and competencies -needs to be a good communicator, as the role requires extensive interaction with the clients; needs to have strong Project Management skills, as most migrations are complex projects that require expert management skills; needs to be comfortable in working in a cross-cultural environment, as most often, the donor teams are based overseas; needs to have a very good understanding of the existing processes and technologies as these play a critical role in the off-shore ability of any function.

• Lead the team for the setup of IT infrastructure & Implementation• Team Management , Client Management & Vendor Management• Identify & assign appropriate roles to team members• Monitor performance & provide appropriate feedback• Support & provide guidance to team to achieve personal, team & professional goals• Track competency gaps that exist among team members & ensure that relevant learning/appropriate tasks are assigned• Generate prompt & accurate daily, weekly, and monthly reports• Prepare various trackers, various vendor & client letters/responses & MOM of Internal & external vendor/client meetings • Timely reporting on critical issues / activities• Presentation & Analysis

• Management of internal network across more than 50 locations in United Kingdom• MPLS network administration• Maintain & improve existing network • Review & recommend changes in the adopted technologies & implementations• Server builds, configurations, implementation & administration• Exchange 2003 administration, Blackberry Professional Server setup & administration• Companywide enterprise edition Antivirus ( Sophos) setup & roll-out• Active directory administration, Group Policy setup & implementation• Backup & restore implementation & administrations using HP Ultrim 960 - Symantec Backup exec 12.5

• Managing Networks & Telecommunications infrastructure• Setup of various security devices i.e., Cisco PIX515E & Cisco ASA5510 configuration & Management• Server builds, configurations & implementation (IBM X Series, Fujitsu Primergy Series) • Setup & implementation of RAID systems , administration & AD Management• Setup & management of storage systems like HP All in One Ai0600 Storage Server, IBMDS3200 storage solution• Provided second- & third-line IT support for over 1500 users locally & at remote locations• Provided first level technical Support across sites, IP Telephony , BT & Index phone systems• Provided single point of support continuously for 2 years at Head office for Index Phone System• SDX Global voice mail administration & management

• Ensuring systems availability & regular health checks• New network project implementation at customer premises• Network monitoring & checks

• Install & repair of new & old computer systems• Installation of various O.S, applications & problem solutions• Visit to customer locations for installation & repair• Install & repair of printers which included printer types Dot Matrix, Inkjet & laser printers etc.

• Install & repair of electrical distribution boards & systems• Supervised the workers & inspected the wiring ,test it & pass them• Having knowledge of doing quotation & sell of electrical goods