Dharmesh Desai Email & Phone Number

United States

Primary responsibilities include design contributions, constructionmanagement, hiring, grand opening advertising campaigns andpositioning, final approval of all OS&E and developing operationalprocedures and internal controls. Led planning and development of a $30M award winning Rock Stop GiftShop and RockTane Fuel Station complex with 16 fuel pumps, state of theart convenience store and Car wash, opening on time and under budget. Increased traffic and revenue… Show more Primary responsibilities include design contributions, constructionmanagement, hiring, grand opening advertising campaigns andpositioning, final approval of all OS&E and developing operationalprocedures and internal controls. Led planning and development of a $30M award winning Rock Stop GiftShop and RockTane Fuel Station complex with 16 fuel pumps, state of theart convenience store and Car wash, opening on time and under budget. Increased traffic and revenue by developing effective property-widepromotions and events. Implemented global retail department standard operating procedures whilemanaging P&L and daily operations. Saved Hard Rock Hotel $2M in construction cost and $150K in FF&E viaskillful pricing negotiations. Collaborated with Operations team to generate labor budgets fordepartment that optimized staffing. Partnered with VP of Purchasing to identify and regulate unique, raremerchandise exclusive to Hard Rock. Created key programs and negotiated contracts to decrease cost of goodsand drive profitability. Initiated cost and budget controls and ensured their proper executionwithin Retail and Purchasing departments. Managed $8M of inventory across four high-end retail stores. Show less

Charlotte, North Carolina

 Enforced all corporate, local and state policies and procedures. Playedcritical role in the roll out of new staffing solutions company as well asassisted other managers and pharmacist with learning the new system. Increased retail sales from $55K to $70K per week and 45% in overallrevenue in a 24-hour location. Hired, trained and supervised a staff of 30+ District Inventory Specialist aswell as audited inventories, analyzed district needs and drove changes tomeet… Show more  Enforced all corporate, local and state policies and procedures. Playedcritical role in the roll out of new staffing solutions company as well asassisted other managers and pharmacist with learning the new system. Increased retail sales from $55K to $70K per week and 45% in overallrevenue in a 24-hour location. Hired, trained and supervised a staff of 30+ District Inventory Specialist aswell as audited inventories, analyzed district needs and drove changes tomeet customer needs and ensure excellent service. Analyzed performance reports and initiated necessary adjustments tomeet goals and performance objectives. Optimized resource allocation to achieve crucial budgeting inventoryresults in a high growth store. Teamed with Regional Loss Prevention Management to implementstrategies to control shrinkage, including performing internalinvestigations, installing product protection devices and providing lossprevention education. Strengthened management effectiveness via impactful training and skillbuilding for improved store success. Built an ambitious and engaged team through recruitment ofknowledgeable, experienced and talented front store and pharmacy teammembers to achieve excellent results. Show less

Gastonia, North Carolina

Operated high volume subgroup consisting of 10 stores. Recommendedstrategies to resolve issues and improve results. Achieved significant growth in sales, profits and income for the brand andfranchisees. Grew profit by developing people, processes and efficiencies throughfinancial analysis and strong relationships. Identified opportunities for business growth and delivered effectivestrategies to expand brand recognition. Prepared thorough and cost… Show more Operated high volume subgroup consisting of 10 stores. Recommendedstrategies to resolve issues and improve results. Achieved significant growth in sales, profits and income for the brand andfranchisees. Grew profit by developing people, processes and efficiencies throughfinancial analysis and strong relationships. Identified opportunities for business growth and delivered effectivestrategies to expand brand recognition. Prepared thorough and cost effective budgets and clearly communicateddetails to all pertinent staff. Slashed inventory shortage and improved sales performance whileassisting managers in daily operations. Influenced staff and franchisees in improving cross-functional activitiesand multitasking. Executed regular inspection visits at franchisees and stores to ensureconsistently strong performance. Show less

Charlotte, North Carolina Area

 Directed the back office as well as generated and dispatched daily reportsto the corporate office. Conducted continuous stocktaking to maintain proper inventory standards. Ensured that the sales floor and facilities were clean to provide a positiveconsumer experience. Received, checked and inspected accuracy of all deliveries as well asenforced corporate, local and state policies. Established good security procedures to better protect employee… Show more  Directed the back office as well as generated and dispatched daily reportsto the corporate office. Conducted continuous stocktaking to maintain proper inventory standards. Ensured that the sales floor and facilities were clean to provide a positiveconsumer experience. Received, checked and inspected accuracy of all deliveries as well asenforced corporate, local and state policies. Established good security procedures to better protect employee andcustomer safety. Exhibited superior work ethic and leadership as well as recruited andtrained employees to exceed standards. Generated employee schedules, submitted payroll, monitored cashsecurity and completed banking requirements. Ordered fuel and determined pricing as well as recorded and facilitateddelivery. Developed and implemented innovative marketing strategies to increaserevenue by 25%. Monitored and followed Board of Health Kitchen and Board of Health FoodSafety guidelines. Show less

Millburn, Nj

Managed 15 locations across the NJ/NY area. Ensured brand standardsand compliance specifications were met. Set sales focus and built relationships within compressed sales cycle toimprove customer retention by 15%. Averaged 25% annual revenue growth in the assigned stores. Changed from monthly inventory model to daily cycle counts, resulting inmonthly cost savings of $10K. Instituted customer friendly policies, trained staff on relationship building tohelp… Show more Managed 15 locations across the NJ/NY area. Ensured brand standardsand compliance specifications were met. Set sales focus and built relationships within compressed sales cycle toimprove customer retention by 15%. Averaged 25% annual revenue growth in the assigned stores. Changed from monthly inventory model to daily cycle counts, resulting inmonthly cost savings of $10K. Instituted customer friendly policies, trained staff on relationship building tohelp close sales and led professional development on all products andservices to provide complete solutions that improved slumping sales. Spearheaded design and introduction of new retail commission structurefor all front-line team associates. Expanded brand recognition by fostering relationships with local entities,such as landlords, territory governments, other retailers and charities. Minimized risk of loss by implementing loss prevention policies andinvestigating stock inventory discrepancies. Implemented creative sales and marketing programs that helped developnew clients, expand profit margins and grow market share. Show less