Dharmesh Katariya Jayantilal Email & Phone Number

Ahmedabad, Gujarat, India

• Planning & maintaining a Windows Server 2012/2016, & virtual servers. Active Directory Infrastructure as per ITIL framework SLA & spice work ticketing tool.• Maintain two office (Ahm + Hyd) IT infrastructure 200+ Systems & 6 servers.• Maintain sues Linux server & its file server. Handle 6 co-company SQL database & its backup utility.• Additionally, provide support on ERP & SAP B1 support.• Action Plan for annual IT budget / Upcoming Project for IT Implementation.• Planning & maintaining a Windows Server 2003/ 2008 /2012/2016, Active Directory Infrastructure as per ITIL framework SLA.• Managing Local Users, Domain Users, creating home folder, Implementing Group policy.• Administrating DNS, Name resolution, Routing & Remote Access, Network security.• Configure and managing & Troubleshooting Local and Network printers.• Configuring SMTP and POP in MS Outlook and Outlook Express/ O365 azure admin console• Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs.• Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Support for AutoCAD and Other Designing Software.• Coordinate testing, upgrade and configuration of system files and services.• Lead IT team with expanding IT infra Hyd, Pune & Ahm branch.• Provide International client support to client-side user on VDI and remote with their software’s.• I am well-versed in overseeing the entire IT infrastructure, from network design and implementation to cybersecurity and data management.• My experience extends to project management, where I have consistently delivered projects on time and within budget, ensuring optimal resource utilization.• I have a proven track record of implementing cost-effective solutions, resulting in significant savings.

Ahmedabad Area, India

• Installing, configuring & administering Win 2000 professional, Win 2003 / 2008 /2012/2016 Enterprise Server.• Planning & maintaining a Windows Server 2003/ 2008 /2012/2016, Active Directory Infrastructure as per ITIL framework SLA & spice work ticketing tool.• Managing Local Users, Domain Users, creating home folder, Implementing Group policy.• Administrating DNS, Name resolution, Routing & Remote Access, Network security.• Configure and managing & Troubleshooting Local and Network printers.• Configuring SMTP and POP in MS Outlook and Outlook Express/ O365 azure admin console• Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs.• Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy.• Support for AutoCAD and Other Designing Software.• Coordinate testing, upgrade and configuration of system files and services.• Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes.• Assisted in the operation of Company’s computing environment.• Assisted in hardware installation and maintenance of workstations, servers, networking equipment, and other supporting hardware.• Performed occasional off-hours and remote support.• Taking Scheduled Base Server System State and Data Backup.• Trend Micro Antivirus (Client Base), Configuring McAfee Agent admin console.• Quick Heal Admin Console client database and server management

Ahmedabad Area, India

At Vinay Enterprise I provide Client site support like hardware , netwrokng , servers, desktops, laptops, cyberrom, firewall , wireless router, router configuraton etc...

Itil, Information Technology, A+

Activities and Societies: Information Technology Infrastructure LibraryInformation Technology Infrastructure Library (ITIL) is a framework.

Education record

Bachelor Of Commerce (Bcom), Computer Systems Networking And Telecommunications, A