Dharmesh Patel Email & Phone Number

London, United Kingdom

• Providing advanced template/mail merge design for all documentation on all sales systems. Supporting 2000+ users in integration of SAP, Siebel and MS Office to provide extended functionality. • Liaising with Support service departments and front office ensuring all word templates are developed to business requirements. • Providing Specialised Technical Support to IT Service Desk / Customer Service Team for MS Office / VBA / SAP/Apollo and Siebel documentation issues. Setting up/Supporting Site Replication Software.• Responsible for Diagnosing and resolving Template issues relating to SAP, Apollo Candidate & Client and MS Word, including Mail Merge Design. • Responsible for updating all policies relating to client and candidate data compliance• Responsible for all Subject Access Requests globally• Create report using various tools used by SThree• Dealing with daily Data Protection requests. E.g. unsubscribe removal and Subject Access requests.• Responsible for maintaining mailboxes (Daily cleaning of data protection mailboxes), record keeping of data protection request. General filing and organising.• Responsible for editing Visual Basic for Applications (VBA 6) procedures to increase functionality and integration of MS Office with SAP. • Provide support to data team

London, United Kingdom

• Facilitate Sprint Planning and Review meetings and manage the Product and the Sprint backlog • Liaising with our development teams to diagnose and fix site issues. • Testing/QA and supporting the release of new functionality including regression testing. • Creating Story’s, bugs and defects for the development team to produce and fix. • Testing new functionalities, bugs and defects when released to UAT site. • Further testing on staging environment and Live site, when a planned release is schedule to take place. • Co-ordinating surveys, focus groups and usability sessions aimed at defining the future direction of the site. • Supporting the Operations team with technical enquiries. • Supporting the entire Business with site support issues and Fixes. • Authoring the best Oracle SQL reports for various Reports and figures to all departments of the business. • Advising the Development team on design-issues and solutions. • Produce regular status updates for external customers and for internal communications • Guide the sales and financial team with Salesforce usage and help.

London, United Kingdom

Bsc In Computer Information Systems With Multimedia, Computer Science

Bsc In Computing With Business Management, Business, Management, Marketing, And Related Support Services

Btec National Diploma In Computer Studies, Information Technology