Assistant Manager
Current• Authorization of new fixed deposits, renewal of existing deposit accounts and closure of matured deposits.• Authorization of processed NEFT, RTGS & Pay-Order transactions.• Handling ATM complaints apart from ATM Replenishments and ATM transaction disputes.• Looking into and assisting customer with UPI set-up, transaction queries and disputes.• Assisting and guiding customer with regards to new savings and current account queries• Conducting marketing drives and cold-calling to procure new retail loan business.