Dharmesh Tandel Email & Phone Number

Brentwood

Moorgate

Onboarding Private Forex ClientUsing Salesforce CRM systemUsing Equifax and Compliance Catalyst to vetify customers Using risk assessment tools to identify high risk customersPerforming CDD for new customers Recommending what EDD may be required for customers deemed high risk or customers from high risk jurisdictions Making sure adequate KYC data is held.

Chelmsford, United Kingdom

Entering payment details for insurance payouts

London, United Kingdom

• Taking payment referrals from Malaysian and Bangalore offices for Corporate customers
• Investigating BACS over limit referrals
• Liaising with Relationship Managers to get authorisation for payments that go over daily limits

London, United Kingdom

• Utilising Barclays.Net, making international payments to multi-national clients.
• Issuing local payments for various merchants using a number of international banks.
• Reconciling bank statements for a number of accounts held with international banks.
• Liaising with clients and applying fault finding procedures to be able solve all queries.
• Investigating and solving any differences on liquidity accounts.
• Facilitating the relocation of the WorldPay London office to Manchester.

London, United Kingdom

• Handling customer complaints professionally and efficiently via email and telephone, as well as in person.
• Successfully reducing the complaints backlog from over 500 to under 20.
• Researching and answering all on-going complaints to ensure compliance with SLA requirements.
• Completing in/out checks, processing cheque returns both outwards and inwards.
• Dealing with customer and third party cheque queries and foreign cheque outwards requests in a systematic manner.
• Responsible for fraud detection and AML due diligence.

London, United Kingdom

• Liaising with Government agencies, researching and actively resolving all customer queries.
• Passing accounting entries to effect payments made to and from clients accounts in relation to over and under payments.
• Investigating customer accounts to ensure correct payments have been made.

London, United Kingdom

Collating information on medical facilities in hospitals using, conducting both online and telephone research. Liaising with the management of Primary Care Trusts to organise demonstrations of new Dr Forster Management Tools.

London, United Kingdom

Assisting with compiling of profiles on company board structures and individual board members by conducting autonomous online research. Completing profiles on company directors working for major European and US companies, responsible for quality assurance ensuring that all profiles are accurate and of the highest quality.

London, United Kingdom

Processing large amounts of invoices to both credit and debit customers. Dealing with customer and branch queries and ensuring the highest standard of customer satisfaction. Updating foreign currency and travellers cheques exchange rates to a live RBS system. Assisting in the migration of Natwest Tourist Network to the RBS Travel Money Network.

London, United Kingdom

Processing foreign currency transactions, maintaining foreign currency note tills with up to 20 different currencies, updating exchange rates.

Ba, Accounting Studies

A Levels, Accounting (B) And Economics (A)