Dharmik V. Email & Phone Number

Mississauga, Ontario, Canada

Toronto, Ontario, Canada

• Strategically selected suppliers to optimize costs and quality for 40+ supervised HVAC/R projects.• Generating Estimates/Quotes for day-to-day service jobs, new construction jobs, bid documents, contracts and purchasing inventory.• Gathered Project requirements from clients, planned project implementation with sub-contractors and managed changes requested by clients and succeeded in delivering projects in a timely manner.• Acted as a liaison between 70+ Vendors and 200+ Clients for their projects and ensured needs were met during the Installation/Repair projects and in the warranty periods thereafter.• Applied demand forecasting and inventory planning skills to maintain optimal stock levels.• Fostered strong relationships with 70+ vendors in both local and international markets and improved communication and collaboration initiatives.• Assisted immediate Supervisor with optimizing the client contracting and order entry process, leading to timely processing of all customer contracts and renewals.• Proficiently managed inventory to meet client demand and prevent excess or stockouts.• Demonstrated negotiation skills for securing favorable pricing and managed contracts worth C$3M effectively.• Identified and mitigated supply chain risks, ensuring continuity during disruptions.• Collaborated with other departments such as operations, sales, and finance contributing to cross- functional initiatives which decreased materials spending by C$850,000 annually.

London, Ontario, Canada

 Elevated customer service standards and streamlined processes for procurement and inventorymanagement. Worked with a dynamic team, reducing process lags by 30% through targeted training plans. Demonstrated exceptional commitment to customer service in merchandise flow from procurementto the sales floor. Collaborated with upper management to enhance procurement and inventory processes. Expanded strategic plans, emphasizing inventory optimization for growth and sales goals. Recognized as Shining Star of the month for exceeding expectations in outstanding customer service.

Ahmedabad, Gujarat, India

 Implemented defect-free production processes for stabilizer links and suspension struts by conductedroot cause analysis for enhanced vehicle quality. Utilized statistical tools for defect and warranty analysis. Maintained detailed documentation of quality control processes. Collaborated to enhance overall vehicle quality. Reduced incidents per thousand vehicles (IPTV) from 6.8 to 2.3 for improved customer satisfaction. Participated in audits to assess compliance and identify improvements. Effectively communicated quality-related issues, findings, and recommendations and efficientlymanaged time for inspections, analysis, and reporting.

Master Of Engineering - Meng, Mechanical Engineering, 3.32

Courses Covered:- Product Design and Manufacturing, Robotics and Manufacturing Automation, Corrosion and Wear, Nanomaterials.

Bachelor'S In Technology, Mechanical Engineering, 7.58

Courses Covered:- Engineering Graphics, Thermodynamics and Fluid flow, Mechanical Measurements and Metrology, Strength of Materials.

Higher Secondary School Certificate, 90.66%