• Consistently provided exceptional customer service by engaging with customers and offering product guidance. • Actively promoted and persuaded more than 300 customers to sign up for a Red Dufry account, demonstrating strong marketing and persuasion skills. • Maintained a comprehensive understanding of over 200 products, enabling informed customer purchasing decisions. • Conducted outbound prospecting activities, including Email Marketing and red Dufry rewards sign-up programs.• Managed updates, and invoices, and consistently met commitments, ensuring customer satisfaction. • Successfully acquired a marketing budget and oversaw marketing inventory. • Utilized upselling and cross-selling techniques, resulting in a significant 50% sales increase. • Organizing an inventory in-store and covered up deliveries and tracking a record of daily sales.

• Welcomed customers and helped determine their needs. Operated cash register for cash, check,and credit card transactions with excellent accuracy levels.• Helped 150 customers complete purchases, locate items, and join reward programs.• Answered questions about store policies and addressed customer concerns.• Exceptional organizational and public presentation abilities.• Superior food preparation and handling skills.• Excellent communication and customer service skills.