Dharshan Dk Email & Phone Number

Chennai, Tamil Nadu, India

Database Management, SQL, PO Invoice BillingRole &Responsibilities➢ We support multiple applications. We were working on analyzing the issues and fixing them.➢ To Provide Support for the logistics usage to drivers and monitor weekly Payout.➢ Support services of Client and analysis of training session planned.➢ Daily Stand-Up Call with Both Offshore & Onshore Manager.➢ Participated in client meetings to discuss audit results and action plans.➢ Creating and… Show more Database Management, SQL, PO Invoice BillingRole &Responsibilities➢ We support multiple applications. We were working on analyzing the issues and fixing them.➢ To Provide Support for the logistics usage to drivers and monitor weekly Payout.➢ Support services of Client and analysis of training session planned.➢ Daily Stand-Up Call with Both Offshore & Onshore Manager.➢ Participated in client meetings to discuss audit results and action plans.➢ Creating and Modifying the Invoices as per Client Requirement.➢ Develop the PO and deliver the optimized Invoice.➢ Documentation for the Rules and Regulations for the Freight.➢ Analyze the Incidents for performance improvement.➢ Used tools for monitoring AppDynamics, TMS, MI View➢ Used tools Fortigo Billing System (TMW)➢ Showcased and got appreciation for the Team-Work in getting the Work Perfectly done.➢ Report Status on their request/incident at regular interval. Show less

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

FedEx Tracking SupportEnvironmentTracking SupportTechnologiesFedEx Tracking Tools, Citrix ReceiverRole &Responsibilities➢ We are supporting the multiple applications. We were working on It is a spring boot micro services project where the user can search for pickup availability get the required details, create an Account, schedule a pickup, check the rates, cancel a pickup, and track a pickup and some features.➢ Fix Issues in Delivery that are raised by… Show more FedEx Tracking SupportEnvironmentTracking SupportTechnologiesFedEx Tracking Tools, Citrix ReceiverRole &Responsibilities➢ We are supporting the multiple applications. We were working on It is a spring boot micro services project where the user can search for pickup availability get the required details, create an Account, schedule a pickup, check the rates, cancel a pickup, and track a pickup and some features.➢ Fix Issues in Delivery that are raised by Customers.➢ Monitor User Support in Delivery of the Products.➢ Business Analysis and Development Planning.➢ Analyze incident for performance improvements. Show less