Dharshan Ramesh Email & Phone Number

Dharshan Ramesh is a Customer Service Representative at Liugong India Pvt Ltd at Liugong India. They is proficient in Tamil, English, Telugu and Hindi.

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  Customer Service Department

  Liugong India

  Nov 2023 - Present - Indore, Madhya Pradesh, India

  As a dedicated Customer Service Representative, I played a vital role in enhancing customer satisfaction and loyalty through exceptional service. My key responsibilities included:Providing Support: Assisted customers with inquiries, product information, and issue resolution through various communication channels, including phone, email, and chat. Active Listening & Problem-Solving: Utilized strong listening skills to understand customer needs and deliver effective solutions promptly, ensuring a positive experience. Building Relationships: Developed rapport with customers by demonstrating empathy and understanding, leading to increased trust and long-term loyalty. Product Knowledge: Maintained in-depth knowledge of our products and services, enabling me to provide accurate information and recommendations tailored to customer requirements. Collaborative Teamwork: Worked closely with team members and cross-functional departments to resolve complex issues and improve service processes. Continuous Improvement: Contributed to team goals by identifying trends in customer feedback and suggesting improvements to enhance service delivery.Through my experience, I honed my communication, time management, and conflict resolution skills, all while fostering a customer-centric approach. I am passionate about creating positive experiences and look forward to leveraging these skills in future opportunities.