Nri Relationship Manager
CurrentPersonal Banking by ICICI Bank UK- Use and apply for bank account online and know more about our NRI Banking, Money Transfer and Investment Banking services.• To achieve objectives and sales targets• Managed the structuring and closing of the deals with new clients• Compiled and maintained a comprehensive customer profile• Produced daily, weekly, and monthly activity reports and forecasts• Followed up on opportunities and meetings with new corporate• Implemented process improvements and best practices• Aware clients of a digital platform• Generating leads through a digital activation camp for cross-sell • Home loans• Personal loans• Handle the Non-Premier NRI clients with the Banking products, ensuring cross-sell banking products like accounts, Insurance, and building Savings Account balances• Maintain the global standards and international regulations for NRI's• Co-ordinate closely with Non-Premier NRI Relationship Manager and handle their accounts and servicing• Maintain a high level of efficiency and speed for all needs of the Non- Premier NRI clients• Complaint handling and audit compliance according to the standards set• Promote basic banking among customers and ensure total client growth• Maintain the operational risk and detection and monitoring of fraud• Provide a superior level of customer service along with sales acquisition coupled with minimum attrition• Maximizing all business opportunities to drive sales• Built strong and positive relationships with customers by staying polite and helpful throughout interactions.• Used creativity, strategic thinking, and knowledge of current market trends to target and build relationships with potential customers.• Identified opportunities for growth, expansion, and sales by conducting market research.• Maintained client correspondence, preferences, and sales on CRM systems for sales and marketing purposes.